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AutoNation Toyota Irvine
Irvine, CA
1,986 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,986 reviews
January 26, 2022
Besides breaking my rear license plate holder in the car wash (which they wouldn't fix) and not rotating my tires because the lug key was ate up (they were the only ones that used it), service was ok. wash (which they wouldn't fix) and not rotating my tires because the lug key was ate up (they were the only ones that used it), service was ok. More
by toblunt
Employees Worked With
Chris Torrez
January 26, 2022
I had a great service from Autonation Irvine .. Mr. ADAM was of great help to provide the best service and deal for my 4runner. He really helped me in the process and I was very satisfied and happy to deal was of great help to provide the best service and deal for my 4runner. He really helped me in the process and I was very satisfied and happy to deal with him. I will surely recommend his service. More
by Rayesf
Employees Worked With
Adam Bahnassi
January 21, 2022
I’ve always had very good service in the “service department “ . Very responsive to my questions and follow through. I was asked when I picked up our car if I would like it washed (??) felt that qu department “ . Very responsive to my questions and follow through. I was asked when I picked up our car if I would like it washed (??) felt that question should have been asked when I brought the car in, not when I picked the car up. So my answer was no, didn’t have extra time. More
by robbc
Employees Worked With
Joe Shulte
December 22, 2021
The condition of the passenger seats of the TOYOTA CAMRY we bought from AutoNation Toyota Irvine were in such a miserable condition from being abused earlier- that it is our strong belief that it should not we bought from AutoNation Toyota Irvine were in such a miserable condition from being abused earlier- that it is our strong belief that it should not have passed the 160 point detailing. It is not something that was negligible or could be passed off as minor wear n tear of a used vehicle. We are extremely dissatisfied the way it came to us & delivered! The dealership absolutely made NO EFFORT or show any intention to rectify this. A lot counts as to how the car looks/ feels as we take it out of dealership- & going by our experience& lack of any sort of "incentive" it is highly unlikely we ever return & will definitely NOT recommend your dealership to our family or friends!! More
by Nisha
Employees Worked With
Mark Corbett, Sydney Thorp
December 20, 2021
Be aware of Toyota Irvine!!!You lease a car and end it Be aware of Toyota Irvine!!! You lease a car and end it up with a $3k kitchen set hidden in your agreement! Nobody will take care of you after your c Be aware of Toyota Irvine!!! You lease a car and end it up with a $3k kitchen set hidden in your agreement! Nobody will take care of you after your complain!! More
by feberg82
Employees Worked With
Ephraim Barcelo, Javier Carvente, Karen Bambauer, Jeff Bishop, Ruben Basaldua, Jeffrey Cannone, Brian Bonyadi, Shawn Barnet, Raid Bataineh, Sydney Thorp
December 11, 2021
Today, December 11th I had a appointment for service but people came after me with no appointments were helped first. Waited for more than 15 minutes until I realized that this is $hit! I just took off! people came after me with no appointments were helped first. Waited for more than 15 minutes until I realized that this is $hit! I just took off! Toyota Irvine should be more respectful to people's time! Will NEVER come back for service. By the way, I am also in the market for a new car. More
by Alandicho
Employees Worked With
Eric
November 28, 2021
My salesperson and his finance manager appeared to be great until you paid for the car then they only cared for themselves once you left the dealership. We bought a 2022 Prius Prime and the salesperson s great until you paid for the car then they only cared for themselves once you left the dealership. We bought a 2022 Prius Prime and the salesperson said there is a cooler that goes with the purchase but is on backlog, so he will order and make sure we will get it but it's been 3 weeks and nothing seen yet. The finance manager forgot to fill out 2 rebate forms for us to get the rebate money and now ignored us totally. We are still waiting for him to send the forms so we can sign and get the rebates ($750+$1500). We don't know how we can get the rebates because we were told that the dealership has to do it for us. More
by Angie
Employees Worked With
George Youssef, Mark Puebla
