AutoNation Toyota Irvine
Irvine, CA
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Check-in was incredibly efficient - the best I've ever experienced. (It's different and much improved now than it was just three months ago.) I received a ride home with their shuttle service. However, experienced. (It's different and much improved now than it was just three months ago.) I received a ride home with their shuttle service. However, they couldn't pick me up with their shuttle when my car was ready for pickup and they provided a Lyft to bring me there instead. A very nice touch if you ask me. More
Not very friendly. Requested only 2 extra things 1- car wash 2- squeaky visors to be checked. After waiting for 2 hours to have an oil change and check up , car is brought to us with no complimentary wash 2- squeaky visors to be checked. After waiting for 2 hours to have an oil change and check up , car is brought to us with no complimentary wash and both sun visors still squeaking when you lower and raise them up. When I asked the man who brought our car about this he had no idea but took it back to wash. Shouldn’t of wasted my time, my 5 year old grandson would of washed it better. Will not be returning to this facility. We came from Corona but will find one closer to us and hope for better service. More
Mohammad was extremely helpful from the very beginning and kept me in the loop throughout the whole process. Leke in finance was also awesome and made the process painless and kept me in the loop throughout the whole process. Leke in finance was also awesome and made the process painless More
The checkin was efficient. My car was ready when he said it would be. I use to take my car to Miller Toyota in Anaheim but was not thrilled so I started taking it to Auto nation irvine. Professional, cour it would be. I use to take my car to Miller Toyota in Anaheim but was not thrilled so I started taking it to Auto nation irvine. Professional, courteous! Braulino was my rep and was very pleasant. More
The staff polite and professional even I don’t have appointments they still welcoming me and doing a good job plus give a nice car washed I am very pleased with and satisfied Well done !! appointments they still welcoming me and doing a good job plus give a nice car washed I am very pleased with and satisfied Well done !! More
Had an appointment but waited 20 minutes to talk to someone. Service was a little slow as I had a 5k interval done. Maybe we are also impacted by the labor shortage from the pandemic. someone. Service was a little slow as I had a 5k interval done. Maybe we are also impacted by the labor shortage from the pandemic. More