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AutoNation Toyota Irvine

Irvine, CA

4.6
1,986 Reviews
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9101 Research Drive

Irvine, CA

92618

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Showing 1,986 reviews

February 22, 2022

Everyone was friendly and worked hard to get us the vehicle we wanted. They explained everything clearly. More

by Raj & Lily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George, Ozzie, and Leke are the best.
Feb 24, 2022 -

AutoNation Toyota Irvine responded

Hello Raj, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 22, 2022

I had inquired about a used vehicle on February 7th and due to living over an hour away and having to find a ride. The held the car for over a week. I finally was able to get out there and they brought the More

by Davidh8816
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe, Jennifer Guzman , Raid Bataineh
Feb 24, 2022 -

AutoNation Toyota Irvine responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 21, 2022

Very customer friendly and professional. Any concerns or questions I Had we’re taken care of. Would recommend to other Toyota owners. More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom. Service
Feb 23, 2022 -

AutoNation Toyota Irvine responded

Hi, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.

February 21, 2022

so unprofessional. I don’t think they know what they’re doing I’m not going to go in details Toyota dealer are not good anymore bottom line More

by Mo Khalil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I’m not gonna add the employee.
Feb 23, 2022 -

AutoNation Toyota Irvine responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (949) 287-8766. We hope to hear from you.

February 20, 2022

This was a recall appointment. I was surprised that I had to return a second time to finish the job. They had to order some parts. Since it was a recall one would think they would More

by gbragg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Braulio Ramirez
Feb 20, 2022 -

gbragg responded

No message

Feb 22, 2022 -

AutoNation Toyota Irvine responded

Hi, we're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

February 19, 2022

Mark Anderson service writer new what he was talking about.. and did what he said he would. Nice representative for your company. More

by Rbalkwell79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Anderson 5 star
Feb 23, 2022 -

AutoNation Toyota Irvine responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

February 18, 2022

Agent very polite and kind. Kept me up to date on what was being done. Brought me estimate and made sure I knew price after I said ok. Last service was before lockdown so car ne More

by Sue290
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember names but you should have it in your records
Feb 22, 2022 -

AutoNation Toyota Irvine responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 17, 2022

Joel is always very helpful with my servicing. My car is a bit elderly 2006 but he's helped me keep it in good condition. He and the porters have also helped me feel safe from covid by picking up More

by mcahill79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think the porter's name was Francisco. He was very kind and professional.
Feb 21, 2022 -

AutoNation Toyota Irvine responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

February 17, 2022

They convey a lot of respect toward the customer. Baulio Ramirez showed me all the items that need attention on my car, but without pressure. More

by Lucky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baulio Ramirez
Feb 21, 2022 -

AutoNation Toyota Irvine responded

Hi Lucky, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 17, 2022

The dealership was awesome and worked very well with me, I bought 2 cars in one day from here and my sister bought one the same day! More

by cjagosz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know his name
Feb 20, 2022 -

AutoNation Toyota Irvine responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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