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AutoNation Toyota Irvine

Irvine, CA

4.6
1,986 Reviews
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9101 Research Drive

Irvine, CA

92618

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Showing 1,986 reviews

March 03, 2022

This dealership always does a thorough job listening to my concerns and taking care of my vehicle. Only thing that could maybe be improved is the overall time they have the vehicle. A complimentary service More

by K
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric
Mar 06, 2022 -

AutoNation Toyota Irvine responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 03, 2022

Great customer service rep with great experience and knowledge. Service department always provides excellent and efficient service, More

by Charlene.chen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shulte
Mar 06, 2022 -

AutoNation Toyota Irvine responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 02, 2022

I like Autonation Toyota Irvine because they care good service and so nice to the customers. That so I buy two new cars from them. More

by Tran. Cuong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Romero
Mar 04, 2022 -

AutoNation Toyota Irvine responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 02, 2022

The finance guy , Mark was horrible with bad customer service. I reported his actions to his supervisor. No one should be treated in the manner that I was by this person who lacked compassion and general More

by lindafabre2.77
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam, salesman was excellent
Mar 05, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (949) 287-8766 to discuss what we can do to help.

March 01, 2022

Bought my new Corrola at AN Toyota Irvine, and go to for service. The service is average, but the service reps are hit and miss. Tony, the most recent rep on Feb 24 Tony was great. The previous rep, same on More

by Corrola 2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony (feb 24), Mark Anderson (previous 2 visits)
Feb 28, 2022 -

Corrola 2021 responded

Corrola 2021 LE service under warranty

March 01, 2022

I have an extended warranty and the service has always been efficient and friendly. It has been easy to make an appointment. More

by leeviviano
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Robinson
Mar 03, 2022 -

AutoNation Toyota Irvine responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 28, 2022

5168068803 good good good good good good good good good good good good good good More

by sun13374613
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
good, Jonathan Yiao
Mar 03, 2022 -

AutoNation Toyota Irvine responded

Hi, we really appreciate your positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 28, 2022

They are very welcoming and friendly and will always give you the best care that you need More

by michelle11thomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Guzman
Mar 03, 2022 -

AutoNation Toyota Irvine responded

Hi, thanks for your praise and kind comments about our team. If you ever need help, just give us a call. Happy motoring!

February 25, 2022

Excellent service. Sean was phenomenal. It was one of the easiest car buying for me. More

by Missbolsa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean and teke
Feb 27, 2022 -

AutoNation Toyota Irvine responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 25, 2022

Quick reply's to my emails. Easy to deal with. My new car was ready for pick up when the said it would be . But I am still waiting for the service department to contact me for More

by ricknorco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faten Naiseh
Mar 02, 2022 -

AutoNation Toyota Irvine responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

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