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AutoNation Toyota Irvine

Irvine, CA

4.6
1,986 Reviews
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9101 Research Drive

Irvine, CA

92618

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Showing 1,986 reviews

March 17, 2022

Very friendly smile 😊 thanks the staff was very nice , and very helpful yes I’d refer customers to them . More

by Gastontry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ephraim Barcelo, Manny Moreno, Raid Bataineh, Loren Coleman
March 17, 2022

Lazy slow customer service. .!!! No one greets you when you arrive... 30 ppl running around but no one helps you...These employees need major customer service and appreciation More

by aleonardo777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny Moreno
March 17, 2022

I like the service at Research Drive. There was no line even though they were busy! Waiting room and bathroom were clean, and coffee was available as well as individually wrapped snack More

by Janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael thomas
March 17, 2022

The service was very good beginning to end. The person (Tony Nguyen) we dealt with was very professional. More

by run4fun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
Mar 22, 2022 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

March 16, 2022

This experience was one of my Best experiences with a car dealer. The reason for that was Mr. Mark Corbett. He was a pleasure to work with and was a straight shooter from the beginning. You cannot ask for More

by simondsw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Corbett
Mar 20, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mark Corbett here at AutoNation Toyota Irvine! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 16, 2022

Very responsive service technician. Clean facility. Service planned in an easy to understand terminology. Recommend this dealership. More

by Tabbott2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shulte
Mar 20, 2022 -

AutoNation Toyota Irvine responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

March 16, 2022

very good! you do very carefully to check my car and make it to good! More

by minwan59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James, Peter Cheng
Mar 20, 2022 -

AutoNation Toyota Irvine responded

Hi, we are pleased to hear you had such a positive experience with us, Don't hesitate to call us if you ever need anything. Be safe on the road!

March 16, 2022

Very good - very thorough as to what I may or may not need and able to detect additional problems quickly. Easy and efficient More

by canada56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Kolb
Mar 20, 2022 -

AutoNation Toyota Irvine responded

Hi, we are very happy to have provided you with such a positive experience! If you need more help, our team is available to talk -- safe travels!

March 16, 2022

I received courteous and professional help with a pre inspection from Auto Nation Toyota as well as a follow up visit for maintenance clarification. More

by scruta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris & James
Mar 20, 2022 -

AutoNation Toyota Irvine responded

Hi Scruta, we are pleased to hear you had such a positive experience with us, Don't hesitate to call us if you ever need anything. Be safe on the road!

March 16, 2022

Service was efficient and courteous. Necessary repairs needed were explained clearly. I received helpful recommendations regarding priority repairs vs. issues that could be delayed to a More

by jerseygirl9117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
Mar 20, 2022 -

AutoNation Toyota Irvine responded

Hi, we are very happy to have provided you with such a positive experience! If you need more help, our team is available to talk -- safe travels!

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