AutoNation Toyota Irvine

Arrived March 8 for recall inspection and scheduled service. Service person Joe provided excellent and timely service for the inspection and lube oil and filter change. Toyota of Irvine professional an service. Service person Joe provided excellent and timely service for the inspection and lube oil and filter change. Toyota of Irvine professional and high quality service. Always consistent on every service. Thank you Joe. More

I made an appointment for routine maintenance. They seem to have made some changes to their procedures since my last visit: this time, people were waiting outside to check whether I had an appoint They seem to have made some changes to their procedures since my last visit: this time, people were waiting outside to check whether I had an appointment. I suspect that they were now attempting to streamline service for customers with appointments. After checking in for my appointment, I had to wait only a few minutes before I was helped. The salesperson, Tony, was pleasant and friendly. I had to wait for several hours for the work to be finished, but Tony told me the wait time in advance and visited me in the lobby to update me on the progress. More

I had a advisor just jumped in my truck to drive it in the car port, he did not even check to see if it was not operated. He could have damaged it even more. Never trust the advisor when he says it will b the car port, he did not even check to see if it was not operated. He could have damaged it even more. Never trust the advisor when he says it will be done at a certain time. No fault of the advisor that is assigned to you, but communication is a lost caused there. More

Braulio was clear efficient had car ready when promised. Suggested future work needed. Polite and friendly. Suggested future work needed. Polite and friendly. More

Salesperson was nice but knowledgeable in the inventory or cars she sold. No demo on the car. Bad follow up with promised accessories/packages (window tinting). I had to call several time to the dealer t or cars she sold. No demo on the car. Bad follow up with promised accessories/packages (window tinting). I had to call several time to the dealer to get to the right person in order to get windows tinted. Each person I talked to kept passing the buck to the next person. I will not be buying my next car from them. I also plan on taking the car in for service elsewhere. The service department is a mess!!! More

another good experience at Toyota! pleasant staff, work done in timely manner, would recommend it to my friends❤️ pleasant staff, work done in timely manner, would recommend it to my friends❤️ More

Auto Nation Toyota of Irvine is always my place to take our cars for maintenance. Outstanding customer service and I like to say thank you so much to Representative Tom Kolb our cars for maintenance. Outstanding customer service and I like to say thank you so much to Representative Tom Kolb More

Service writer recorded wrong mileage, misrecorded my cell number delaying a shuttle pickup 3 hours cell number delaying a shuttle pickup 3 hours More

The experience of buying my first car at Autonation was really very good. George did an amazing job of helping me thru the process, and he is a man I will deal with in the future. If it were not for him, really very good. George did an amazing job of helping me thru the process, and he is a man I will deal with in the future. If it were not for him, I probably would not be driving my RAV 4 today. However, George got tied up with another customer while we waited to finalize my purchase. we waited over an hour until someone realized we had apparently been forgotten. After George fixed the issue, everything else went smoothly. More

Made an appointment, was quickly checked in and waited as the Sienna got serviced. Nice waiting room with coffee & hot coco. the Sienna got serviced. Nice waiting room with coffee & hot coco. More