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AutoNation Toyota Irvine

Irvine, CA

Overview
Reviews
Vehicles
4.7
2,103 Reviews
For Orange County residents, there is no better place for Toyota cars, trucks, and SUVs than AutoNation Toyota Irvine. Our state-of-the-art facility features one of the largest inventories of new and used Toyota vehicles in Orange County, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest Toyota models, or getting behind the wheel of a Toyota for the first time, we look forward to your visit!
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9101 Research Drive

Irvine, CA

92618

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Showing 2,103 reviews

May 10, 2022

My oil change and tire rotation took 2 hours and 10 minutes. Your service has declined since I was there a year ago. More

by Buppy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Celeste
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May 12, 2022 -

AutoNation Toyota Irvine responded

Hello, we are deeply disappointed by your experience at AutoNation Toyota Irvine. If you'd like, please contact our General Manager at (949) 287-8766. We'd appreciate the chance to make your experience a positive one.

May 09, 2022

Will never come in on a Saturday again. Wait was 2.5 hours!!! Manny was very kind. More

by barbrobson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
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May 12, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

May 09, 2022

Efficient service, Easy to drive from freeway 5 to service location and back to freeway 5. Very clean waiting room with hot drinks and cold bottle waters and snacks. Good promotion for service More

by View Sonic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Reyes
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May 11, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 09, 2022

Quick. Responsive. Understood my needs. Polite. Professional. Honest. Answered all my questions. Did what they said they would do. More

by multari
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Robertson, Eric (finance)
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May 12, 2022 -

AutoNation Toyota Irvine responded

Hi Multari, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 08, 2022

I continue to be pleased with the service and timeliness when bringing my vehicle in for service. More

by Lennymastrangelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
Report | Print
May 09, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 07, 2022

Have been servicing all the cars in this dealership and very satisfied with the service. Excellent Service Advisor - Eric Rodriguez. Thank you. More

by flumpy_77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Rodriguez
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May 09, 2022 -

AutoNation Toyota Irvine responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 07, 2022

They took care of my flat tire problem and replaced my tire with a new tire. More

by JPKFSS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Schulte
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May 09, 2022 -

AutoNation Toyota Irvine responded

Hello, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help. Have a great day!

May 06, 2022

My service advisor Jaime F. was very courteous and professional. I would not hesitate to go back to him for my car service. More

by a.arevalo27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Fernandez
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May 08, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jaime here at AutoNation Toyota Irvine! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 06, 2022

New management and it's so bad now. Don't like it anymore and I do not recommend it. Very few employees there actually give you a good service. More

by Juana Ortiz
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Camry
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May 09, 2022 -

AutoNation Toyota Irvine responded

Hi Juana, we are deeply disappointed by your experience at AutoNation Toyota Irvine. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (949) 287-8766 -- we hope to hear from you soon.

May 05, 2022

We were very pleased with our service. They dealt with us very proffesionaly. We left our car there not running very well, and they fixed the problem and even washed the car!!! Very Happ More

by msjoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Rodriquez
Report | Print
May 07, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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