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AutoNation Toyota Irvine

Irvine, CA

4.6
1,986 Reviews
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9101 Research Drive

Irvine, CA

92618

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Showing 1,986 reviews

March 25, 2022

The Service Department has always been efficient with service and the staff has been very courteous. I prefer to take my vehicle for service at the AutoNation Irvine. More

by rkoka345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Cole, Todd Devine
Mar 29, 2022 -

AutoNation Toyota Irvine responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Mar 29, 2022 -

AutoNation Toyota Irvine responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 25, 2022

Service advisor, Gilbert was great! Friendly & courteous. A really nice guy to work with. Also, their pick up & drop off service is the best. More

by kjkim4all
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Preciado
Mar 29, 2022 -

AutoNation Toyota Irvine responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Irvine. We are always more than happy to assist you if anything else comes up. Take care!

March 24, 2022

SALES. When I bought my car, I paid in full with a check from my credit union. Their administrative department sent my title to the credit union instead of More

by andersox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nope
Mar 27, 2022 -

AutoNation Toyota Irvine responded

Hi Andersox, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (949) 287-8766. We hope to hear from you.

March 24, 2022

Auto Nation Toyota Irvine location provides good service for maintenance. They proactively follow up with you on the maintenance schedule. More

by Nefertiti8625
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 27, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 23, 2022

I made the mistake of making an appointment on a Monday. I waited two hours and twenty minutes. It used to take no more than one and a half hours. If I had known it would take that long I would have gone ho More

by Janice Cano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Bambauer
Mar 26, 2022 -

AutoNation Toyota Irvine responded

Hello Janice, we appreciate you taking the time to leave us this feedback. If you need more help, our team is available to talk -- safe travels!

March 23, 2022

Very good for service and the salesman very friendly and helpful we have pleasure in there More

by Jimmy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Robertson
Mar 26, 2022 -

AutoNation Toyota Irvine responded

Hi Jimmy, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 22, 2022

My agent in this purchase, Shawn Keonn, the finance agent, their supervisor, all and all everybody was professional and courteous and our purchase was an easy, smooth and we got a great deal for a car More

by ezzatiboysmehr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Khorram
Mar 26, 2022 -

AutoNation Toyota Irvine responded

Hi, we are pleased to hear you had such a positive experience with us, If you need more help, our team is available to talk -- safe travels!

March 22, 2022

Great customer service, clearly experienced caring team. After going to other nearby Toyota dealer for service (neighboring town starts with a T), I am very relieved I found a dealer who does not work base More

by debbieobs5
Customer Service
Recommend Dealer
Yes
Employees Worked With
Manny Moreno, Miguel Samaniego
Mar 26, 2022 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 22, 2022

Our toyota sales associate Mohamed Abdelwahab sold us a Rav4 XLE premium and he was very friendly accommodating and very professional, we are very happy with our Rav4 a truly outstanding SUV! More

by ad_gustilo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Abdelwahab
Mar 26, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mohamed Abdelwahab here at AutoNation Toyota Irvine! Feel free to stop by if you ever need any more help.

March 21, 2022

Although i had appointment, i spent 2:19 hrs waiting for oil change service and the service wad not great. More

by Mohajeran
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Shulte
Mar 25, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (949) 287-8766 to discuss what we can do to help.

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