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AutoNation Toyota Irvine

Irvine, CA

Overview
Reviews
Vehicles
4.6
1,986 Reviews
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9101 Research Drive

Irvine, CA

92618

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Showing 1,986 reviews

April 01, 2022

Area was nice and clean including the waiting room. Service guy was very kind and explained very detailed. More

by yutakahusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
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Apr 06, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. Feel free to reach out to us if you need anything. Have a wonderful day.

April 01, 2022

Joel was great as my service advisor. The lounge was clean and well stocked with goodies. Free coffee and hot chocolate. More

by bunnysegal17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
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Apr 06, 2022 -

AutoNation Toyota Irvine responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

April 01, 2022

Went in for my 30 month checkup. In and out in 70 minutes. Joel was great! More

by pfreeman92604
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel in service
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Apr 06, 2022 -

AutoNation Toyota Irvine responded

Hi, we appreciate you taking the time to leave us a response! If you have any further questions, please give us a call. We're always happy to help!

March 31, 2022

I was kept waiting 30 minutes before Erik was ready for me. Otherwise, AutoNation maintains my Prius well and it’s facility is a comfortable place to wait. More

by mckcrampton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik
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Apr 05, 2022 -

AutoNation Toyota Irvine responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

March 31, 2022

Joe Schulte is the best advisor ! Knowledgeable and caring. Recommend him very highly to all. More

by Billflds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shulte
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Apr 05, 2022 -

AutoNation Toyota Irvine responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

March 31, 2022

Good service, however, expect long wait times for oil changes. 2 to 3 hours wait times. More

by GS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Avila Navarro
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Apr 05, 2022 -

AutoNation Toyota Irvine responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

March 31, 2022

Easy appointment-scheduling online. Shuttle service home was prompt and my vehicle was ready before promised. More

by gsbaum09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Summer Cornelio
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Apr 05, 2022 -

AutoNation Toyota Irvine responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 31, 2022

They are very knowledge. I’m always able to book an appointment and get out of there quickly. More

by Nmf4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
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Apr 05, 2022 -

AutoNation Toyota Irvine responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 30, 2022

The process of dropping off the car was pretty efficient. Was texted to pick up car an hour after predicted. However car now pauses radio to try to connect to my phone every five minutes or so when it’s plug More

by coruskate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
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Apr 02, 2022 -

AutoNation Toyota Irvine responded

Hello there, we appreciate you taking the time to leave us this feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (949) 287-8766 -- we hope to hear from you soon. Take care!

March 30, 2022

If you're in the market for new or pre-owned head on over to AutoNation Toyota of Irvine and ask for Del Nakar! You will not be disappointed! Big shoutout to Toyota of Irvine, Del, and Adel for making this s More

by sophaproth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adel (Finance Manager) , Del Nakar
Report | Print
Apr 04, 2022 -

AutoNation Toyota Irvine responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Irvine. Don't hesitate to call us if you ever need anything. Be safe on the road!

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