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AutoNation Toyota Irvine

Irvine, CA

4.6
1,986 Reviews
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9101 Research Drive

Irvine, CA

92618

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Showing 1,986 reviews

April 25, 2022

Did my first service work here after a bad experience at another Toyota. This place was nice and called me back about 45 minutes with everything completed. Nothing was out of place. Thank you. More

by Abby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Sedgwick
Apr 27, 2022 -

AutoNation Toyota Irvine responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

April 25, 2022

No service advisor took care of me. Although I arrived at the right time at 1:00PM for my service appointment on Saturday, I waited for 25 minutes to get the service. Isn't it too long More

by takashi_shimizu007
Recommend Dealer
No
Employees Worked With
Ramirez Brazilian
Apr 27, 2022 -

AutoNation Toyota Irvine responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (949) 287-8766. We'd appreciate the chance to make your experience a positive one.

April 25, 2022

I located my 2020 Tacoma on auto trader at this dealers. I requested some info and to confirm it was still available. The helpful Staff returned my request promptly and we were able to do list of the paper More

by Mrcraigonthemove
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean sturman
Apr 27, 2022 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 25, 2022

Service went smooth and on time. Eric is very friendly dealing with me. My experience with this service appointment is pretty satisfactory. More

by Joe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Rodriquez
Apr 27, 2022 -

AutoNation Toyota Irvine responded

Hi Joe, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

Apr 27, 2022 -

Joe responded

Thank you

April 25, 2022

Customer service seems to be very important here. The whole process is very streamlined for efficiency. More

by jefffox25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Apr 27, 2022 -

AutoNation Toyota Irvine responded

Hi. We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

April 23, 2022

This is the only dealership I ever bought a car from the last 14 years and they have the greatest service and the greatest deals More

by washington.sidney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Kazimi
Apr 26, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 23, 2022

Worked with Tony to get my car serviced. Walked me through whole process and kept me up to date. More

by AJR01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Dinh
Apr 26, 2022 -

AutoNation Toyota Irvine responded

Hi, we're happy to hear you had such a positive experience with Tony! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 22, 2022

Outstanding customer service, no hassle, no pressure, very helpful in answering questions. Sam, my salesperson was outstanding. More

by Phil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Apr 25, 2022 -

AutoNation Toyota Irvine responded

Hi Phil, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 22, 2022

Joel is the best customer service at Toyota Dealership. His attentiveness to details is outstanding. Never disappointed with his service at Toyota dealership . More

by badiharnao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
Apr 25, 2022 -

AutoNation Toyota Irvine responded

Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

April 22, 2022

They made buying a new car very easy! It was a smooth process and their communication with me was fabulous from start to finish! More

by tkneu83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My salesman was Don Robertson and my finance person was Mark-dont remember last name! They were wonderful!
Apr 25, 2022 -

AutoNation Toyota Irvine responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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