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AutoNation Toyota Irvine

Irvine, CA

4.6
1,986 Reviews
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9101 Research Drive

Irvine, CA

92618

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Showing 1,986 reviews

April 27, 2022

Service is fine. They forgot to put back a part of my car. When I asked, he tried to manipulate me that I didn't have it. After, he is going to order. I don't kno More

by Reyhag
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Thechnician
Apr 29, 2022 -

AutoNation Toyota Irvine responded

Hi Reyhag, we appreciate you taking the time to respond. The staff at AutoNation Toyota Irvine take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (949) 287-8766. We hope to hear from you.

April 27, 2022

Good,and very sincere advice given by Mr joe, not much eating time, good waiting area More

by shahmd29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shulte
Apr 28, 2022 -

shahmd29 responded

Good job

April 27, 2022

Great Experience. Nicest people. In and out in two hours with a car. Wish there were more dealerships like this. More

by louisgroner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Puebla, Don Robertson
Apr 29, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 27, 2022

Quick service,friendly staff. Close to home. Car washed at every service. Very trusted dealership. More

by Ocgtlman9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas kolb
Apr 29, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 27, 2022

Really bad experience about buying a pre-owned 2019 Audi A3. The sales kept pushing me to buy a repair warranty when I bought the car and now I know what the reason is. First, until I opened the back door More

by daisy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ayad Bahnassi
Apr 30, 2022 -

AutoNation Toyota Irvine responded

Hi Daisy, we appreciate you taking the time to respond. The staff at AutoNation Toyota Irvine take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (949) 287-8766 -- we hope to hear from you soon.

April 26, 2022

Highly recommend ! Chris Mike and Jamie have taken excellent care of my 2014 Prius. They are accurate with their estimates, honest and timely. I was taking it to a loc More

by Nicolelorenzen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie (boy), Chris Cortez, Mike (drives motorcycle)
Apr 29, 2022 -

AutoNation Toyota Irvine responded

Hello Nicolelorenzen, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.

April 26, 2022

The dealer was fast, professional, offered coffee/hot chocolate and even had a taco truck More

by W
Recommend Dealer
Yes
Employees Worked With
Jae Lee
Apr 29, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 25, 2022

Salesperson Stewart got us the right car, for the right price, in a very challenging car market. He patiently worked with us to make it happen. I would recommend him to others in Orange County who are look More

by joelpilcher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stewart Rodell
Apr 27, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.

April 25, 2022

The service is horrible. I waited over an hour before someone checked me in. Then I had to ask about my car just to find out that I was ready for me. More

by Terrapin22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
Apr 27, 2022 -

AutoNation Toyota Irvine responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Irvine. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (949) 287-8766 to discuss what we can do to help.

April 25, 2022

They sent me a video of them inspecting my car. That really impressed me a lot! More

by Hill5994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
Apr 27, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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