Back

AutoNation Toyota Irvine

Irvine, CA

4.6
1,986 Reviews
Contact Dealership

9101 Research Drive

Irvine, CA

92618

Directions

By Type

Showing 1,986 reviews

May 06, 2022

My service advisor Jaime F. was very courteous and professional. I would not hesitate to go back to him for my car service. More

by a.arevalo27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Fernandez
May 08, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jaime here at AutoNation Toyota Irvine! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 06, 2022

New management and it's so bad now. Don't like it anymore and I do not recommend it. Very few employees there actually give you a good service. More

by Juana Ortiz
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Camry
May 09, 2022 -

AutoNation Toyota Irvine responded

Hi Juana, we are deeply disappointed by your experience at AutoNation Toyota Irvine. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (949) 287-8766 -- we hope to hear from you soon.

May 05, 2022

We were very pleased with our service. They dealt with us very proffesionaly. We left our car there not running very well, and they fixed the problem and even washed the car!!! Very Happ More

by msjoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Rodriquez
May 07, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 05, 2022

I find every visit and maintenance appt very expensive. There are other Toyota places way cheaper for services More

by MCG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gilbert
May 08, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (949) 287-8766 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

May 05, 2022

Service was excellent. I won’t take my car anywhere else for service. They are honest about the service you need and don’t push other service suggestions if you don’t real More

by Funwithfitness17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My service advisor, Tom, was very friendly, helpful and knowledgeable.
May 08, 2022 -

AutoNation Toyota Irvine responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 05, 2022

Very poor phone call handlers. Could not talk to the service managers about my tiny matter, twice. I dont want to write any more, can only explain over the phone. More

by arshads2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
‘………….zzzz. Xxxzx xxxzxxxxxxxcvvvvvvvvvvv
May 08, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

May 05, 2022

AutoNation Toyota Irvine was a great dealership with people that made it feel very comfortable! It was clean and filled with great cars. Mark C. is the best dealer you could imagine. He was very kind an More

by DestinyP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark C., Adiel
May 08, 2022 -

AutoNation Toyota Irvine responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 05, 2022

This dealer is the best to deal with and they have really good, knowledgeable, courteous & reliable staff. They made our decision to buy very easy no pressure at all. More

by AnthonP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe and Hammed
May 08, 2022 -

AutoNation Toyota Irvine responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 05, 2022

the dealership is clean and organized. some of the service writers quote higher prices than others. This dealerships tends to be priced 20-30% than other dealerships More

by rleavitt1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
forgot
May 08, 2022 -

AutoNation Toyota Irvine responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for leaving feedback. Please reach out to us at (949) 287-8766 so we may identify ways to improve your experience. Take care!

May 04, 2022

Jaime is great and explains well. Also doesn’t take too long. The service is fast and I enjoy working with Jaime. The customer lady on the phone wasn’t very helpful More

by Joana Muro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime
May 07, 2022 -

AutoNation Toyota Irvine responded

Hi Joana, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

...
137
...