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AutoNation Toyota Irvine

Irvine, CA

4.6
1,986 Reviews
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9101 Research Drive

Irvine, CA

92618

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Showing 1,986 reviews

May 12, 2022

Of all the times I have been there this was not good communication was horrible . I didn’t appreciate been send to some one else. Manny upset me more than helped me. I won’t be taking my car back there. More

by Thisishiker291
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny
May 15, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (949) 287-8766 to discuss what we can do to help.

May 12, 2022

Joe he helped me a lot and thank you I will see you next time More

by Ehab anwar
Customer Service
Recommend Dealer
Yes
Employees Worked With
Joe
May 15, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Irvine! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 12, 2022

They completed the service quickly and efficiently. The service person was excellent and explained everything very well More

by pamandfelix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph schulte
May 15, 2022 -

AutoNation Toyota Irvine responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 10, 2022

My oil change and tire rotation took 2 hours and 10 minutes. Your service has declined since I was there a year ago. More

by Buppy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Celeste
May 12, 2022 -

AutoNation Toyota Irvine responded

Hello, we are deeply disappointed by your experience at AutoNation Toyota Irvine. If you'd like, please contact our General Manager at (949) 287-8766. We'd appreciate the chance to make your experience a positive one.

May 09, 2022

Will never come in on a Saturday again. Wait was 2.5 hours!!! Manny was very kind. More

by barbrobson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
May 12, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

May 09, 2022

Efficient service, Easy to drive from freeway 5 to service location and back to freeway 5. Very clean waiting room with hot drinks and cold bottle waters and snacks. Good promotion for service More

by View Sonic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Reyes
May 11, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 09, 2022

Quick. Responsive. Understood my needs. Polite. Professional. Honest. Answered all my questions. Did what they said they would do. More

by multari
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Robertson, Eric (finance)
May 12, 2022 -

AutoNation Toyota Irvine responded

Hi Multari, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 08, 2022

I continue to be pleased with the service and timeliness when bringing my vehicle in for service. More

by Lennymastrangelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
May 09, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 07, 2022

Have been servicing all the cars in this dealership and very satisfied with the service. Excellent Service Advisor - Eric Rodriguez. Thank you. More

by flumpy_77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Rodriguez
May 09, 2022 -

AutoNation Toyota Irvine responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 07, 2022

They took care of my flat tire problem and replaced my tire with a new tire. More

by JPKFSS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Schulte
May 09, 2022 -

AutoNation Toyota Irvine responded

Hello, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help. Have a great day!

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