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AutoNation Toyota Irvine

Irvine, CA

4.6
1,986 Reviews
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9101 Research Drive

Irvine, CA

92618

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Showing 1,986 reviews

June 18, 2022

My sales agent was working on updates for the car while it was being built until it was done and delivered to the dealership. More

by jnrocha58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delano Nakar
Jun 21, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Irvine! Feel free to reach out to us if you need anything. Have a wonderful day.

June 18, 2022

The dealership is always very busy so even though you make an appointment you wait a long time to finally see the service representative More

by M5e6sal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmie
Jun 21, 2022 -

AutoNation Toyota Irvine responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (949) 287-8766. We hope to hear from you.

June 18, 2022

Toyota AutoNation is a very professional and honest dealership that I have dealt with. They gave me a great deal and told me basically how long it would take for my car to be delivered and it actually More

by LEE LINDENBERG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MARK, SHAWN, DAVID
Jun 21, 2022 -

AutoNation Toyota Irvine responded

Hello Lee, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Jun 24, 2022 -

LEE LINDENBERG responded

My pleasure guys. When my daughter renews in three years let’s hope we have the same opportunity and professionalism that we had in this deal. And of course a great deal that works for both of us.

June 18, 2022

Outstanding service from George Martinez and Mike Robinson as always, I cannot be happier and more confident to bring my car with them. George Martinez keeps my car brand new with years passing by, h More

by fabiolafuentes77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Robinson and George Martinez
Jun 21, 2022 -

AutoNation Toyota Irvine responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Irvine. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 18, 2022

Chris Cortez is a GREAT manager. He is by far one of the best in the business and I appreciate the excellent service he provides. I purchased my 2000 Land Cruiser, now named Elsi More

by rsandfer
Recommend Dealer
Yes
Employees Worked With
Chris Cortez, Mike Robinson
Jun 21, 2022 -

AutoNation Toyota Irvine responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Irvine! Thanks again for the recommendation, and have an amazing day!

June 17, 2022

Very welcoming and friendly. The Lyft rides were very helpful since I have one car. I had to go to the dealership 2 X's because the 1st time their computers were down. Overall ra More

by steverun6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric and Aaron
Jun 20, 2022 -

AutoNation Toyota Irvine responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

June 17, 2022

I am very satisfied with the last service as I have been in the past. More

by Jinjoowhang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
Jun 20, 2022 -

AutoNation Toyota Irvine responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Toyota Irvine. If you have any further questions, please give us a call. We're always happy to help! Take care!

June 17, 2022

Awesome experience. General manager Mark made it a stress free process Thank you to everyone More

by Terri.cole1117
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Fatema and Eric
Jun 20, 2022 -

AutoNation Toyota Irvine responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

June 16, 2022

Excellent service, no pressure and extremely expressive to understand all the details of the purchase. More

by Pacohome
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allí
Jun 17, 2022 -

AutoNation Toyota Irvine responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 16, 2022

Great service. I took my car for an oil change and tire rotation. After service, they showed me a video of my car to explain about the breaks on the car. Also, I ta More

by azar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammad
Jun 17, 2022 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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