AutoNation Toyota Irvine

Not Quick. My appointment for oil change at 7.15AM, stood in line but was not attended, no que concept was followed. Was told oil change should be 2 to 3 hours My appointment for oil change at 7.15AM, stood in line but was not attended, no que concept was followed. Was told oil change should be 2 to 3 hours and I will be contacted. I had to call at noon to see what's the status, so no status update even though it was promised. I then just went there myself and waited. The service man was polite but over all not an experience where I could rate it any higher. More

I had to wait to check in. I arrived 5 minutes early for my appointment. No one helped for almost 30 minutes then 3 hours later I went to pick up my car I needed something else I arrived 5 minutes early for my appointment. No one helped for almost 30 minutes then 3 hours later I went to pick up my car I needed something else done so I asked how long it would take and he said 10 minutes. one hour later I went looking for my service person and he had forgotten to call me because he was busy with something else. I thought that was really poor customer service! More

These two gentlemen Abe and Mark did an OUTSTANDING job helping me get the car I wanted ! Thank you so much!! helping me get the car I wanted ! Thank you so much!! More

Timely and efficient service. Make sure to check for coupons available. Booking on Mondays is the best. Make sure to check for coupons available. Booking on Mondays is the best. More

Fast attention on arriving, great oil change deal and they called me within an hour to let me know battery needed to be replaced. they called me within an hour to let me know battery needed to be replaced. More

The customer service was great. The salesperson( Gabriel) was great! He was honest and straight forward . I got a very good deal on the car I purchased. I'm thoroughly satisfied. The salesperson( Gabriel) was great! He was honest and straight forward . I got a very good deal on the car I purchased. I'm thoroughly satisfied. More

Everytime I come to this dealership I get the best service possible! Everyone here is super knowledgeable and helpful no matter how many questions I ask. service possible! Everyone here is super knowledgeable and helpful no matter how many questions I ask. More

We have recently purchased a car, and sold a car with AutoNation, Irvine. Both experiences were pleasant and stress-free . The staff is friendly, the showroom is bright and cheerful and comfortable. Oz AutoNation, Irvine. Both experiences were pleasant and stress-free . The staff is friendly, the showroom is bright and cheerful and comfortable. Ozzie Reyes helped us with the purchase of a car and he was exceptionally helpful, patient and pleasant to work with. Because of him, we came back when we needed to sell a car. Edgar Sotomayor helped us with the sale of a car. He also was very helpful and thoughtful and kept us informed of the process. We would recommend AutoNation, Irvine to anyone considering the purchase or sale of a vehicle. More

Went in for a regular car check up, coming out with a three thousand dollars fixed up. I was told there was oil leak that I had to fix it. Before I can think, the advisor had already started to ask me if three thousand dollars fixed up. I was told there was oil leak that I had to fix it. Before I can think, the advisor had already started to ask me if I wanted to pay in full or payment plan. I didn't even have time to think and he was already on the phone with enterprise and called me a loaner car. The whole experience feel rushed and coerced. Later I look up online, fixing oil leak only takes $250 to $1000. Also I had a 25% off discount coupon for parts and service and they only take $250 off. In the end, I paid triple the price and I was scammed. Probably not going back to this location for my car check ups again. More

I was pleasantly surprised by the level of customer service from the sales guys (George) down to the finance manager taking the time to personally go over all my questions and concerns. Overall I would service from the sales guys (George) down to the finance manager taking the time to personally go over all my questions and concerns. Overall I would return to this dealership in a heartbeat! In and out with no pressure. More