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AutoNation Toyota Irvine

Irvine, CA

4.6
1,985 Reviews
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9101 Research Drive

Irvine, CA

92618

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Showing 1,985 reviews

July 15, 2022

The service manager performed in a professional manner and knowledgeable. They had shuttle service to take me home promptly. More

by Aleebid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
Jul 19, 2022 -

AutoNation Toyota Irvine responded

Hi Aleebid, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

July 15, 2022

Car was serviced very quickly. My only concern was if they checked the recall on my car. I recieved no feedback if it was completed. Also car was not washed. More

by Jendorr8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 19, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (949) 287-8766 to discuss what we can do to help.

July 14, 2022

They were extremely helpful, professional and friendly. One of the best service experiences I've had. They noted and checked everything I mentioned and kept me up to date on the status of my vehicle throug More

by Andre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crom
Jul 17, 2022 -

AutoNation Toyota Irvine responded

Hi Andre, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.

July 14, 2022

Great service advisor. I waited for car and it took longer than I expected. Had to go back for a service sticker and wash. More

by judji
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
Jul 17, 2022 -

AutoNation Toyota Irvine responded

Hi , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 14, 2022

Paid for Multi Point Inspection $199. 98, they said Battery was Good, but checking the Battery myself I found it is over 6 years old and they recommend to replace Battery after 3 years in More

by Warrentheman68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Robinson
Jul 17, 2022 -

AutoNation Toyota Irvine responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Irvine. If you'd like, please contact our General Manager at (949) 287-8766. We'd appreciate the chance to make your experience a positive one.

July 14, 2022

good service and courteous by James at service dept. , except when made appt on oil change, staff failed to ask for driven mileage of car. I ended up went to the appt with nothing done as oil change was More

by hawaii002010
Customer Service
Recommend Dealer
Yes
Employees Worked With
James at service dept
Jul 17, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (949) 287-8766 to discuss what we can do to help.

July 13, 2022

Manny in the Service Dept is the best, very helpful, experienced and resourceful. I had a smooth service for both vehicles in the same day. Thank you. More

by B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny M.
Jul 15, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 12, 2022

This dealerships service dept is efficient, friendly and timely. They do all the work on our vehicle. More

by Sharon Wade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Rodriquez
Jul 15, 2022 -

AutoNation Toyota Irvine responded

Hi Sharon, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 11, 2022

Auto Nation Toyota is a dealer I trust and have referred four friends there to purchase their vehicles. From sales staff to service department it’s top touch and located in a great area of OC. More

by laurenjung52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braulio Ramirez
Jul 12, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 11, 2022

I had tried to work with other dealerships and was given the runaround everywhere else. My friend had just had a great experience with Autonation Irvine and told me to call. I was looking for a specific car More

by Emilydanae
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Jul 12, 2022 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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