AutoNation Toyota Irvine
Irvine, CA
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Had the side airbag recall completed. All went good. It's a big place however they seem to run an efficient operation. The people working with you there are experienced. The customer serv All went good. It's a big place however they seem to run an efficient operation. The people working with you there are experienced. The customer service staff over the phone need a bit of a tune up. I was told I would need to make 2 visits which was wrong. I'm happy with my regular car mechanics @ L&M here in Lake Forest. Just needed to get this recall taken care of.. More
Everyone was courteous and friendly. The sales associate was knowledgeable,, patient and friendly. Within a day I bought my new "certified preowned" Corolla. Excellent follow up letter The sales associate was knowledgeable,, patient and friendly. Within a day I bought my new "certified preowned" Corolla. Excellent follow up letters to make sure I am happy with the car, More
I had a very good experience. My car was completed in a timely manner and they washed it for me. My service man Gilbert helped me to walk back and forth to my car. Very nice sinc My car was completed in a timely manner and they washed it for me. My service man Gilbert helped me to walk back and forth to my car. Very nice since I am a senior with a disability. Katie hot me coffee! Thank you Service department More
I just arrived when they open with no appointment and Mary the service advisor was kind and understanding. They were able to figure out my car problems and called me for approval. Car was ready at end Mary the service advisor was kind and understanding. They were able to figure out my car problems and called me for approval. Car was ready at end of day! More
Staff is friendly and courteous. Everything went smooth from the drop of to the shuttle that dropped me at work. I got a text when my car was serviced and was sent a rideshare to pic Everything went smooth from the drop of to the shuttle that dropped me at work. I got a text when my car was serviced and was sent a rideshare to pick me up. More
Good location and service. They did a great job cleaning the interior and car looked great with a few exceptions. Hopefully they can help us out or figure out what happened for They did a great job cleaning the interior and car looked great with a few exceptions. Hopefully they can help us out or figure out what happened for a perfect rating. More