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AutoNation Toyota Irvine

Irvine, CA

4.6
1,984 Reviews
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9101 Research Drive

Irvine, CA

92618

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Showing 1,984 reviews

July 24, 2022

It was just okay. I had appointments at 10 am. Got car at 4 pm. More

by Tato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braulio
Jul 27, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 24, 2022

Well organized and professional service , fast and nice sitting waiting room just wished the car was washed More

by Hossam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Jul 27, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 23, 2022

Had the side airbag recall completed. All went good. It's a big place however they seem to run an efficient operation. The people working with you there are experienced. The customer serv More

by longballhall
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Wu - service advisor.
Jul 26, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 23, 2022

Customer service was awesome, they finished my service in the time that was quoted which is a big win for me. More

by Pop3maiden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
Jul 26, 2022 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2022

Everyone is very friendly. It’s a little pricey but seem to do good work. More

by EC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Jul 26, 2022 -

AutoNation Toyota Irvine responded

Hi, we are pleased to hear you had such a positive experience with us, Feel free to stop by if you ever need any more help.

July 22, 2022

Everyone was courteous and friendly. The sales associate was knowledgeable,, patient and friendly. Within a day I bought my new "certified preowned" Corolla. Excellent follow up letter More

by Jellybean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muntaser Mwahed
Jul 22, 2022 -

Jellybean responded

Here is my review that I am submitting

July 22, 2022

I had a very good experience. My car was completed in a timely manner and they washed it for me. My service man Gilbert helped me to walk back and forth to my car. Very nice sinc More

by i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert service
Jul 26, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 21, 2022

I just arrived when they open with no appointment and Mary the service advisor was kind and understanding. They were able to figure out my car problems and called me for approval. Car was ready at end More

by RPEREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary, service advisor
Jul 24, 2022 -

AutoNation Toyota Irvine responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Jul 24, 2022 -

RPEREZ responded

Thank you again!

July 21, 2022

Staff is friendly and courteous. Everything went smooth from the drop of to the shuttle that dropped me at work. I got a text when my car was serviced and was sent a rideshare to pic More

by qaisouni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Won
Jul 21, 2022 -

qaisouni responded

Smooth

July 21, 2022

Good location and service. They did a great job cleaning the interior and car looked great with a few exceptions. Hopefully they can help us out or figure out what happened for More

by andylopez839
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo
Jul 26, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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