AutoNation Toyota Irvine

Unfortunately my experience with this dealership was not very good. I made an oil change appointment 3 weeks prior and arrived on time. Waited in queue for about 30 minutes only to be told to come back. The very good. I made an oil change appointment 3 weeks prior and arrived on time. Waited in queue for about 30 minutes only to be told to come back. The reason was that they didn’t have the appropriate oil filter for my car. The guy told me “next time you make an oil change appointment, call a day prior to check if we have the proper filter for your car.” WHAT?? I should not have to do that!! That’s their job to make sure to have proper parts for the service. Unbelievable, but it happened! Made another appointment for a week later and no issues. More

easy to get service appointment and no delay on appointment. get required service done as required. appointment. get required service done as required. More

made appointment night before, arrived next morning on time and scheduled to be out in hour to hour and half for routine maintenance. Car done in hour and half including wash and interior wipe down. Well time and scheduled to be out in hour to hour and half for routine maintenance. Car done in hour and half including wash and interior wipe down. Well done. More

Excellent service and communicative. I was able to drop my car off the night before and pick it up after service I was able to drop my car off the night before and pick it up after service More

Toyota irvine is the best auto service clean and nice People thats why i give a 5 star thank you so much toyota irvine for keeping my car clean and good service People thats why i give a 5 star thank you so much toyota irvine for keeping my car clean and good service More

I got ripped off horrible experience Never use u guys again I got a car from u guys and my engine was bad Ur manager said I was xxxx out luck again I got a car from u guys and my engine was bad Ur manager said I was xxxx out luck More

I called that after to see if I could possibly get my oil & filter changed, and the said yes. Mike Robinson, was my service advisor. He got me out of there in less than an hour. I highly recommend Mike an & filter changed, and the said yes. Mike Robinson, was my service advisor. He got me out of there in less than an hour. I highly recommend Mike and the entire team at AutoNation Toyota! More

The worst dealer ever. My car went for service and found stuff and money has been taken My car went for service and found stuff and money has been taken More

Tony is a great tech, friendly and professional, it is the third service of my car and I look forward to next. the third service of my car and I look forward to next. More

Professional and courteous service as always. Joe our service advisor has always helped us and is great Joe our service advisor has always helped us and is great More