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AutoNation Toyota Irvine

Irvine, CA

Overview
Reviews
Vehicles
4.6
1,982 Reviews
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9101 Research Drive

Irvine, CA

92618

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Showing 1,982 reviews

August 16, 2022

More than pleased with dealings with this dealer. In my 60 years of car service, this is the best. More

by vincehow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Preciado
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Aug 20, 2022 -

AutoNation Toyota Irvine responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 16, 2022

Advisor was too busy watching baseball game than to care about his customers and he is also rude More

by Dobbinlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Moreno
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Aug 20, 2022 -

AutoNation Toyota Irvine responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Irvine take our reviews very seriously. Please call our General Manager at (949) 287-8766 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

August 15, 2022

Easy to do business with. Appointments facilitate the processing upon arrival. Friendly employees who sincerely wish to assist. More

by jrowan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
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Aug 19, 2022 -

AutoNation Toyota Irvine responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Irvine! Please don't hesitate to reach out if there's anything additional we can do for you.

August 15, 2022

It is a wonderfully run facility. Very comfortable lounges in sales and service. Was treat well and attentively. More

by Larry B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed, Zuly, Chris
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Aug 19, 2022 -

AutoNation Toyota Irvine responded

We are pleased to hear you had such a positive experience with us, Larry! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 15, 2022

I love the service department here! They are so helpful and my extended warranty has really been worth it. They repaired a faulty antenna in my windshield and replaced my USB charging More

by Marcene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Aug 19, 2022 -

AutoNation Toyota Irvine responded

We are pleased to hear you had such a positive experience with us, Marcene! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 15, 2022

Appointment process was simple and timely. The service contact was very efficient and communicated very well. More

by thomaswolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braulio
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Aug 19, 2022 -

AutoNation Toyota Irvine responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 14, 2022

Brought in my AutoNation Lexus RX350. Great service. Told me all my issues. I was able to get my car repair under my pre own certified Lexus warranty More

by rsrj05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AARON WU
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Aug 19, 2022 -

AutoNation Toyota Irvine responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 14, 2022

Everyone was nice but, the routine check took over 2 hours and 2 items scheduled for replacement couldn't be done because the parts were not in stock. More

by Goldencreekllc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Report | Print
Aug 18, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (949) 287-8766. We hope to hear from you.

August 14, 2022

Did a good job on my service! Was happy when I left with clean car because it got washed! More

by Normadye59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Rodriguez
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Aug 19, 2022 -

AutoNation Toyota Irvine responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 14, 2022

Joel was thorough and communicated well. Very satisfied with his service and the overall experience. More

by Cdbrogger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
Report | Print
Aug 18, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Irvine! Don't hesitate to call us if you ever need anything. Be safe on the road!

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