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AutoNation Toyota Irvine

Irvine, CA

4.6
1,982 Reviews
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9101 Research Drive

Irvine, CA

92618

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Showing 1,982 reviews

August 22, 2022

Excellent service with professionalism and courtesy. Our first time getting our vehicle serviced here, it will be our go to place from now on! More

by christinachute
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Reyes
Aug 26, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 22, 2022

Faisel, Shawn, Sean and Ray were all great to work with. Paperwork was completed in a timely manner and you don't feel like you were in there for hours. They were willing to negotiate on pricing and was fai More

by Denny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisel, Shawn, Sean and Ray
Aug 26, 2022 -

AutoNation Toyota Irvine responded

Hello Denny, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 22, 2022

this dealership performs work like recall on safety concern parts like gas tank without customer permission then tells the customer its dangerous to drive so you let them fix and charge you arms and le More

by Eddie H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
manuel
Aug 26, 2022 -

AutoNation Toyota Irvine responded

Hi Eddie, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (949) 287-8766. We'd appreciate the chance to make your experience a positive one.

August 18, 2022

Eric R. and the team in Irvine went above and beyond. I was impressed with the fast and personable service and can’t wait to take my Tacoma back for other se More

by Gamezhd44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric R.
Aug 23, 2022 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 18, 2022

I wish they would make the check in process more efficient. A lot of time waiting for someone to check me in while 4 or guys are standing around not doing anything. This has been a consistent pro More

by mtrehg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Aug 23, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. If you'd like, please contact our General Manager at (949) 287-8766. We'd appreciate the chance to make your experience a positive one.

August 18, 2022

Good service and advice everything is great. And good communication. I like wash car service . More

by Shintokumaecamry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
Aug 23, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 17, 2022

The dealership runs efficiently and friendly. This service was the most time-efficient, less than an hour. I am very impressed, looking forward to my next visit. More

by Isabel hu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
Aug 21, 2022 -

AutoNation Toyota Irvine responded

Hello Isabel, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

Aug 22, 2022 -

Isabel hu responded

I will

August 17, 2022

Been coming here for years, always outstanding service. Great people, they treat you like family. More

by javier.baes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Cortez
Aug 21, 2022 -

AutoNation Toyota Irvine responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Irvine. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 17, 2022

Everyone was friendly and knowledgeable. I felt no pressure. Del was wonderful and I appreciated his kindness. More

by ginnieb21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Del, Eric
Aug 21, 2022 -

AutoNation Toyota Irvine responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Irvine! Please don't hesitate to reach out if there's anything additional we can do for you.

August 16, 2022

Abe was the best! He was so helpful and explained all my options, but I never felt rushed or pressured! I went to other dealerships and was so glad I decided to come h More

by autumnrenee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe Zraiqi and Mark Youssef
Aug 20, 2022 -

AutoNation Toyota Irvine responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Irvine! Thanks again for the recommendation, and have an amazing day!

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