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AutoNation Toyota Irvine

Irvine, CA

4.6
1,982 Reviews
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9101 Research Drive

Irvine, CA

92618

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Showing 1,982 reviews

September 01, 2022

With appointment around 3 hours for oil change it’s rediculous. What’s the purpose off appointment? More

by Toyota owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joel
Sep 05, 2022 -

AutoNation Toyota Irvine responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (949) 287-8766 to discuss what we can do to help.

September 01, 2022

Joe Schulte is excellent at his job, and he is why I return to the Auto Nation Irvine Service Department. More

by Linda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Schulte
Sep 05, 2022 -

AutoNation Toyota Irvine responded

Hi Linda, thank you for your kind review; we are happy to pass along your comments to Joe Schulte here at AutoNation Toyota Irvine! If you need more help, our team is available to talk -- safe travels!

September 01, 2022

Es un diler muy bueno todos sus empleados son muy amables y es fácil encontrar citas y muy rápido ala ora de inspeccionar tu auto le revisan todo muy bien y las garantías que toyota ofrece realmente te cubre More

by Maria Nuñez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 07, 2022 -

AutoNation Toyota Irvine responded

Hola María, nos pusimos altas expectativas, por lo que es gratificante saber que tuviste una gran experiencia con nosotros. Siéntete libre de pasar si alguna vez necesitas más ayuda.

September 01, 2022

They scheduled an appointment for me at 1:45PM but when I get there I found out that was my advisor's scheduled lunch time. I waited until 2:45pm and then spoke with another advisor who helped me out. I wait More

by parkerkj1219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
Sep 07, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (949) 287-8766 to discuss what we can do to help.

September 01, 2022

Eric Rodriguez did a great job in helping my service needs---Thorough and informative and answered all my questions---I bought my Camry from this dealership and have had all of it's service done there-- More

by bfwinther788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Rodriguez
Sep 07, 2022 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

September 01, 2022

The service coordinator is very knowledgeable and courtesy. He helped you concern and trying to solve our problems More

by Josephychang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
Sep 07, 2022 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

September 01, 2022

Made an appointment with Eric Rodriguez. He was very prompt and process my request. He was very efficient. Got my car on time. Great job! More

by A. Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Rodriguez
Sep 07, 2022 -

AutoNation Toyota Irvine responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

September 01, 2022

Toyota Irvine is very convenient, service and part are ver helpful to advise you what’s up with your car and discuss the cost of recommendations upon front. Thank you MB More

by moebabadi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert was my service adviser, he is very professional, polite and honest
Sep 07, 2022 -

AutoNation Toyota Irvine responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

September 01, 2022

No upwelling on service, used coupons, got ride from and to Power Toyota. Reasonable a little slow on check in even w apt More

by tracyfriedman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mike
Sep 07, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 01, 2022

Overall the experience was great. They are very organized and efficient. Everyone was friendly. Tony Nguyen was my service representative and he went beyond what other reps have do More

by Jacob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
Sep 07, 2022 -

AutoNation Toyota Irvine responded

Hi Jacob, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

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