AutoNation Toyota Hayward Service Center - Service Center

Heidi from service helped me and she was outstanding. Friendly, proactive with my car and quick. I had an oil change, rotation of tires and there was something wrong with my timing belt that they fixed u Friendly, proactive with my car and quick. I had an oil change, rotation of tires and there was something wrong with my timing belt that they fixed under warranty. I’m happy with the service and I would come back. More

Had an expired TSB on my 2009 hybrid. Was hoping they could take it up to corporate since it is a brake malfunction issue but dealer said it can't happen. Otherwise service is much better Was hoping they could take it up to corporate since it is a brake malfunction issue but dealer said it can't happen. Otherwise service is much better than Fremont. More

My car had it's yearly inspection which was good but customer service could be better. customer service could be better. More

Bryant got my car within the 2 hours he had said originally. Made everything simple and easy. originally. Made everything simple and easy. More

People in this dealership were very helpful, Rebecca was made everything possible to get a good service, thank you made everything possible to get a good service, thank you More

Mr Fernando Ortiz was phenomenal. He knows his cars.. Will definitely be back:) Thx Fernando:) He knows his cars.. Will definitely be back:) Thx Fernando:) More

It’s got that clean restroom and waiting place while car is serviced. The staff has been friendly and polite to me and very accommodating to answer a few questions. Keep it up! is serviced. The staff has been friendly and polite to me and very accommodating to answer a few questions. Keep it up! More

Dealership is great! Service representative Thomas is so helpful! Took my car in for a service light and he was kind and compassionate! Service representative Thomas is so helpful! Took my car in for a service light and he was kind and compassionate! More

Excellent service friendly staff reasonable prices and close to my home Would recommend to family and friends close to my home Would recommend to family and friends More

I had to wait beyond my appointment time for someone to come out, open the gate, and then receive my car. It was suggested that I purchase a wheel alignment (that wasn't covered by the maintenance package) come out, open the gate, and then receive my car. It was suggested that I purchase a wheel alignment (that wasn't covered by the maintenance package), and after looking it up on Google appears to be a common method for dealerships to get more money. Ultimately, after declining the suggestion and waiting for over an hour for less than an oil change, I was given my car back and informed that the car wash was shut down for the day. It helped to think that it was a free visit, even though I knew that I had already paid for the maintenance package. I will of course continue to have my car serviced there, and decline any obvious suggestions for unnecessary services, until the maintenance package expires... then I'll take it day by day. I can say that the Toyota service department is miles above the Chevy service department. More