AutoNation Toyota Hayward Service Center - Service Center

I brought my 2017 Toyota Camry SE in for 60K mile service because I was having issues with the dealer I was going to in Oakland and decided I needed a change. The service was nice enough at first and I was e because I was having issues with the dealer I was going to in Oakland and decided I needed a change. The service was nice enough at first and I was even offered financing for the service, which was a relief. The only complain that I have is that, after being at the service center all day (11am to 5pm), I was not pleased with the fact that the service department did not bother to retrieve my car when it was finished and basically went home. I had to find someone to not only figure out where the keys to my car were, but also find the car itself and bring it to me. When I finally got the vehicle, it didn't even have the customary service sticker in the window which tells you when your next service is going to be. That made me question was the car even really finished or not? That being said, I would definitely have to think twice about going back to AutoNation Toyota Hayward just based on that experience at the end of a long day of waiting. More

I had great experience there, glad to meet Ray and was satisfied with the work that was done to my car. Thanks Auto Nation. satisfied with the work that was done to my car. Thanks Auto Nation. More

My service advisor Heidi is great. I will always request for her as my advisor. I will always request for her as my advisor. More

Autonation Toyota Hayward provided great service. They let us know upfront what needed to be done and cost. They finished in half the time expected for service to be done which got us out and about w They let us know upfront what needed to be done and cost. They finished in half the time expected for service to be done which got us out and about with our day. More

Went for an Oil change, had an appointment with Bryant, my appointment was 10am on a Wednesday, he didn't come to my till 10:30 and assured me that my car will be in the 2hrs window, I didn't a call to pic my appointment was 10am on a Wednesday, he didn't come to my till 10:30 and assured me that my car will be in the 2hrs window, I didn't a call to pick it up until 1:30pm. I am not impressed with the customer service at all. More

Very obliging customer service, prompt service and courteous helpers from the representative to the helpers eg Erwin. courteous helpers from the representative to the helpers eg Erwin. More

“You’re staff is very punctual and have shown excellent work in every aspect of the their job.” work in every aspect of the their job.” More

Good attention, service and timing, well explained on actual services and problems detected on vehicles, preventive advice, good service!! actual services and problems detected on vehicles, preventive advice, good service!! More

Qais was great, he really provided excellent service and was helpful throughout in our attempt to do a parts recall and to fix the console in our 2021 black Toyota Venza. Also has a good experience in repl was helpful throughout in our attempt to do a parts recall and to fix the console in our 2021 black Toyota Venza. Also has a good experience in replacing the battery on one of our car keys. Thanks Autonation team. More

Carlos and the Service Team provided me with excellent service when I brought my car for maintenance work. They were prompt, courteous and above all professional. Thank you service when I brought my car for maintenance work. They were prompt, courteous and above all professional. Thank you More