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AutoNation Toyota Hayward Service Center - Service Center

Hayward, CA

4.5
719 Reviews

719 Reviews of AutoNation Toyota Hayward Service Center - Service Center

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July 28, 2022

I can’t explained how happy and grateful I am to all the people who works there, especially on the services section. Shout out to Miss Heidi brogan and the rest of her team! More

by Dgalang88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi
Aug 02, 2022 -

AutoNation Toyota Hayward responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 26, 2022

Thomas was great and helped me with my cars needs! Reliable, trustworthy service. Will be back. More

by Cindy M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Sanchez
Jul 30, 2022 -

AutoNation Toyota Hayward responded

Hello Cindy, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 25, 2022

Auto Nation Toyota Hayward is a very nice dealership. They keep their clients happy and they stay in constant contact with you regarding your car throughout the day. Customer service is really good and More

by valoriaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Jul 28, 2022 -

AutoNation Toyota Hayward responded

Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

July 24, 2022

Service associates was professional and courteous, took time to understand the service needs and provided excellent service. More

by Ravi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abasi
Jul 27, 2022 -

AutoNation Toyota Hayward responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 22, 2022

Worst customer service. Staff are disorganized and no manners. Service equipments not working. Shuttles are not available. More

by Comcast
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Fernando and Leticia
Jul 26, 2022 -

AutoNation Toyota Hayward responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Hayward. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4854. We hope to hear from you.

July 21, 2022

No paper cups in the waiting room for coffees even in the early morning.No responds while you asked.I am disappointed why the big company would be like that.They need improvement. More

by Queenie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Abasi Rohit
Jul 23, 2022 -

AutoNation Toyota Hayward responded

Hi Queenie, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (510) 224-4854 -- we hope to hear from you soon. Take care!

July 21, 2022

very efficient, they explain everything your car requires and why it requires it, I like how they serve you... More

by Ignacio bernal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruiz
Jul 23, 2022 -

AutoNation Toyota Hayward responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 21, 2022

Fast auto service, and professional to treat costumer will recommend to my friends who are looking for nice dealership service. More

by ver martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
Jul 23, 2022 -

AutoNation Toyota Hayward responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Toyota Hayward and we hope to be of service again in the future. Take care!

July 19, 2022

My car needs wipers and didn't changed them. Yesterday appeared Maintenance need in the scream and last 2 Saturdays you did it. More

by cristinavaguilar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know.
Jul 21, 2022 -

AutoNation Toyota Hayward responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 19, 2022

Bad experience during purchase credit department un reasonable although paid cash 25 k mile servicing car was not washed More

by rick.singh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
fernando filled in for christopher
Jul 21, 2022 -

AutoNation Toyota Hayward responded

Hello Rick, we are deeply disappointed by your experience at AutoNation Toyota Hayward. If you'd like, please contact our General Manager at (510) 224-4854. We'd appreciate the chance to make your experience a positive one.

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