AutoNation Toyota Hayward Service Center - Service Center

Overall the service is good. But I had to wait for 15 minutes at the service center before someone came out to service my car. But I had to wait for 15 minutes at the service center before someone came out to service my car. More

Yesterday I took my car for service I like hayward dealer very good service. the employees very good. dealer very good service. the employees very good. More

The customer service was great and they finished my car fast and on time! They treated me well. fast and on time! They treated me well. More

Excellent service department, my technical advisor Heidi Brogan she is the best. Very effecient, friendly and customer oriented. Brogan she is the best. Very effecient, friendly and customer oriented. More

The service provider was very knowledgeable, polite and helpful with my service and service questions. helpful with my service and service questions. More

The representative was very helpful, nice and friendly. Even though my car took 3 weeks to fix it, because the shortage of parts, it was nice to have continuing updates from the representative. Even though my car took 3 weeks to fix it, because the shortage of parts, it was nice to have continuing updates from the representative. More

I was very pleased. Usually they offer needed services same day but they were booked up so I was accommodated to return the next day to place my rear brake pads. Every Usually they offer needed services same day but they were booked up so I was accommodated to return the next day to place my rear brake pads. Everyone is very friendly. More

very accomodating and Thomas knowledgeable to answer my questions. explaining to me what are those relevent needed to do for my car. questions. explaining to me what are those relevent needed to do for my car. More

i wish they had instructions or signs so you know what to do when you get to the dealership. you can be standing there and not knowing where to go. i’ve been to other dealerships and they either approach you do when you get to the dealership. you can be standing there and not knowing where to go. i’ve been to other dealerships and they either approach you to offer help, or point you to the right department. the guy that helped us knows what he’s doing, and give us a complete detail, and is ready when we got the call that car was ready. More

They told me I would get an inspection report, and they didn't give me one. When I asked for it, both in person and in writing, no response. Their own follow up emails I ask for one, nothing! They may r didn't give me one. When I asked for it, both in person and in writing, no response. Their own follow up emails I ask for one, nothing! They may read these, but don't expect them to do anything to correct their mistakes. I am going to sell my car, I am not buying a Toyota. More