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AutoNation Toyota Hayward Service Center - Service Center

Hayward, CA

4.5
719 Reviews

719 Reviews of AutoNation Toyota Hayward Service Center - Service Center

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August 25, 2022

Excelente profesional nice ontime good comunicación good service clean work services time the place it’s clean More

by ameliaflores539
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Abasi
Report | Print
Aug 31, 2022 -

AutoNation Toyota Hayward responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 22, 2022

Horrible experience and service. I would not return. Customer service was poor: employee complained and for his protection he asked me to sign receipt form for declining service even More

by azapf
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mario Caceres
Report | Print
Aug 26, 2022 -

AutoNation Toyota Hayward responded

Hello, thank you for leaving this detailed feedback about your experience with our dealership. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4854. We hope to hear from you.

August 20, 2022

Efficiency, real and friendly , just on time always I recommend this dealer to everyone in Bay Area . More

by Whitedeerpainting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diferent guys always
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Aug 25, 2022 -

AutoNation Toyota Hayward responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 19, 2022

Toyota Customer since 2003. Had all mileage services in the dealership. Had proven their dedicated customer service and reliable mechanics. Coffee and tea in their waiting area. More

by Maria L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario
Report | Print
Aug 25, 2022 -

AutoNation Toyota Hayward responded

Hello Maria, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 18, 2022

The service was great fulfill as promised. I did not wait for a long time. More

by mpmatias
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Caceres
Report | Print
Aug 24, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 16, 2022

Service advisor is very professional name Heidi, if you have an issue with your car she will call you ASAP. More

by robertlim262818
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi
Report | Print
Aug 19, 2022 -

AutoNation Toyota Hayward responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Hayward! Please don't hesitate to reach out if there's anything additional we can do for you.

August 16, 2022

AutoNation always delivers on quality and great service! My only to go place Thank you Toyota!! More

by overjoyed26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
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Aug 20, 2022 -

AutoNation Toyota Hayward responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 15, 2022

Heidi & the whole service dept are all awesome . Excellent Customer Service . Very Professional and Helpful More

by jc.delara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi
Report | Print
Aug 19, 2022 -

AutoNation Toyota Hayward responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

August 14, 2022

I’t was a long wait for someone to approach me when my vehicle had an appointment. After that the costumer service was good! More

by Gaby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando and Brian
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Aug 19, 2022 -

AutoNation Toyota Hayward responded

Hello Gaby, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

August 13, 2022

Service department has always offered me a pleasant and professional experience. Heidi is very knowledgeable and very helpful. More

by mclubina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi
Report | Print
Aug 18, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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