AutoNation Toyota Hayward

Very friendly staff and excellent customer service. Extremely helpful and would highly recommend to everyone Extremely helpful and would highly recommend to everyone More

Great communication from Sammy! He was clear what needed to happen. His regular check ins were great. I felt informed throughout. Pick up was easy with no waiting. He was clear what needed to happen. His regular check ins were great. I felt informed throughout. Pick up was easy with no waiting. More

Our service advisor Jim was so far the best I've encountered with. Truly appreciate his great service. encountered with. Truly appreciate his great service. More

Service was great, they helped me promptly and kept me informed with text during the process. informed with text during the process. More

Came to this dealership for service. The service rep (Mario) was excellent. He set clear expectations and delivered on them. The service rep (Mario) was excellent. He set clear expectations and delivered on them. More

The service at this car dealership is excellent. Popular models like the Toyota Sienna are in high demand, and typically, there's about a year-long wait. I was fortunate to get my new Sienna after j Popular models like the Toyota Sienna are in high demand, and typically, there's about a year-long wait. I was fortunate to get my new Sienna after just four months. I want to especially thank the salesman, Omid, who was extremely patient and responsible, keeping in touch with me and providing regular updates. I will definitely recommend this dealership to my friends. You'll have an outstanding car-buying experience here. More

The service in the dealership is very good and the way they explains their things makes it clear for me to understand. Very well mannered too. they explains their things makes it clear for me to understand. Very well mannered too. More

Haven't bought a new car in my life, so wasn't looking forward to the experience. I do my homework so I was very ready. To summarize, I found the folks fairly honest, but in no way appreciating the type forward to the experience. I do my homework so I was very ready. To summarize, I found the folks fairly honest, but in no way appreciating the type of service one expects when buying the second-most expensive item one will ever buy. I felt like they considered their time valuable (spending as little time with us as needed to make the sale) and our time was not very valuable (waiting for documents, waiting for computer systems, waiting for salespeople who were focused on other work/clients). Ultimately, things went fine and the people were nice, but I felt like the patient at the doctors office where you spend a rushed 10 minutes with nurses and a rushed 5 minutes with the doctor, but most of your time just waiting to get your number called, waiting for the nurse to return and waiting on the doctor to show up. We got the car we wanted at a fair price, but it doesn't make me want to buy a new car again. More

Jim Smith/service advisor is great! ! Jim took care of all my service needs. Will definitely come back if I need service. ! Jim took care of all my service needs. Will definitely come back if I need service. More

Good communication re costs and expectations. Easy appointment scheduling. On time completion. No issues. Thank you! Easy appointment scheduling. On time completion. No issues. Thank you! More