AutoNation Toyota Gulf Freeway - Service Center
Houston, TX
734 Reviews of AutoNation Toyota Gulf Freeway - Service Center
The visits here are always a pretty good experience. I actually have a recall that needs to be dealt with. I haven't had it done due to my tight schedule. The woman that I spoke with regarding schedulin I actually have a recall that needs to be dealt with. I haven't had it done due to my tight schedule. The woman that I spoke with regarding scheduling for the recall said that it would need to be dropped off in the morning because it would take all day. However, this last visit the tech asked about the recall and if I wanted to have it taken care of while I was getting my oil change. I told him that I didn't have the time to leave it there rest of the day due to prior engagements that day. He explained to me that it would take around three hours for the oil change and the recall repair both. I would have had this done a long time ago if I had been told that from the beginning. Outside of that, I really enjoy the service and communication provided by Hector. More
From my experience every time I come they always take care of me and go above and beyond and never cut corners with anything when it comes to the maintenance of my car. care of me and go above and beyond and never cut corners with anything when it comes to the maintenance of my car. More
Great service, very knowledgeable, courteous, excellent, detailed advice, job description, right advice, job done on time, outstanding customer service. Job done well. detailed advice, job description, right advice, job done on time, outstanding customer service. Job done well. More
The service advisor found a recall on my 2017 Tacoma and took care of my truck. Turns out the third brake light assembly seal was faulty. Great job! took care of my truck. Turns out the third brake light assembly seal was faulty. Great job! More
Service Rep was very good and helped me find ways to save money. It did take 1.5 hours longer than the estimate repair time for new tires and oil change. money. It did take 1.5 hours longer than the estimate repair time for new tires and oil change. More
I took my car in for an oil change. I always get an oil change at this location, but this is the first time I wasn't satisfied with the service. The service technician checked my batt I always get an oil change at this location, but this is the first time I wasn't satisfied with the service. The service technician checked my battery, but he didn't put the lid back on the battery. I didn't get the multi-point inspection list like I did in the past. More
Most awesome friendly customer service minded group I have ever used. Great job. MGT should be proud, all workers seem very satisfied and pass that on to customers. have ever used. Great job. MGT should be proud, all workers seem very satisfied and pass that on to customers. More