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AutoNation Toyota Gulf Freeway - Service Center

Houston, TX

4.3
734 Reviews

734 Reviews of AutoNation Toyota Gulf Freeway - Service Center

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September 12, 2023

One of the most unprofessional experiences I have ever had with a dealership. They held my car for a month and two weeks without doing anything about it. I could never get a hold of my advisor Mike. Never More

by yarelly1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike, Scott, David, Keisha
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September 06, 2023

Everything went very smoothly. The service advisor kept me updated on the progress of the service. More

by gfletcher5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vaske
Report | Print
Sep 09, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 06, 2023

It was very clean and great employees that were ready to service my vehicle. My advisor Valeria was the best I have ever experienced. More

by Jhoanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valeria Bonilla
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Sep 09, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Jhoanna, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 01, 2023

I have always found them to be courteous, professional and very thorough. Hector the service advisor, explained services needed and walked me through the steps to have it completed. More

by Roberta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Report | Print
Sep 04, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Roberta, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

August 31, 2023

Came in for an oil change didn't have to wait a long time for the service More

by Shyone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Sep 04, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, your comments keep us motivated and working hard for all our guests. Drive safe, and we'll see you on the road.

August 31, 2023

Very courteous and friendly. Appointment time was kept and very punctual. Dealership was very clean and personnel were very friendly. More

by barney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vaske
Report | Print
Sep 04, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, your satisfaction is our top priority. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 31, 2023

Gives good service. Very easy to schedule appointments online. The service representatives are very knowledgeable. More

by ermolin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Report | Print
Sep 04, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

August 23, 2023

Great service and also our vehicle was ready very quickly. I also noticed it was washed and that was great as well. However the only thing I did notice is when I dropped off the 2nd vehicle that one More

by gutierrezray07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Report | Print
Aug 27, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Thank you again for taking the time to let us know how we can improve. Take care.

August 22, 2023

Good job,you know what you're doing. Keep this way you're get better. More

by Khoile985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember.
Report | Print
Aug 25, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

August 22, 2023

Walked in without an service appointment and was taken care of immediately. Good job done quickly. More

by tejani8230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonilla
Report | Print
Aug 25, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

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