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AutoNation Toyota Gulf Freeway - Service Center

Houston, TX

4.4
729 Reviews

729 Reviews of AutoNation Toyota Gulf Freeway - Service Center

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August 31, 2023

Very courteous and friendly. Appointment time was kept and very punctual. Dealership was very clean and personnel were very friendly. More

by barney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vaske
Sep 04, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, your satisfaction is our top priority. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 31, 2023

Gives good service. Very easy to schedule appointments online. The service representatives are very knowledgeable. More

by ermolin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Sep 04, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

August 23, 2023

Great service and also our vehicle was ready very quickly. I also noticed it was washed and that was great as well. However the only thing I did notice is when I dropped off the 2nd vehicle that one More

by gutierrezray07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Aug 27, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Thank you again for taking the time to let us know how we can improve. Take care.

August 22, 2023

Walked in without an service appointment and was taken care of immediately. Good job done quickly. More

by tejani8230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonilla
Aug 25, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

August 22, 2023

Good job,you know what you're doing. Keep this way you're get better. More

by Khoile985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember.
Aug 25, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

August 21, 2023

The visits here are always a pretty good experience. I actually have a recall that needs to be dealt with. I haven't had it done due to my tight schedule. The woman that I spoke with regarding schedulin More

by Jgaitan38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Aug 25, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. If you would be willing to give us another chance in the future, please reach out to our General Manager at (713) 489-2097. We would appreciate the chance to turn your experience around.

August 19, 2023

From my experience every time I come they always take care of me and go above and beyond and never cut corners with anything when it comes to the maintenance of my car. More

by Colonjorge1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 25, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 14, 2023

Great service, very knowledgeable, courteous, excellent, detailed advice, job description, right advice, job done on time, outstanding customer service. Job done well. More

by arpatel2755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Aug 18, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 11, 2023

Service Rep was very good and helped me find ways to save money. It did take 1.5 hours longer than the estimate repair time for new tires and oil change. More

by aferris2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam & Keisha
Aug 15, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

August 11, 2023

The service advisor found a recall on my 2017 Tacoma and took care of my truck. Turns out the third brake light assembly seal was faulty. Great job! More

by Hfernandez57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Rivas
Aug 14, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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