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AutoNation Toyota Gulf Freeway - Service Center

Houston, TX

4.3
730 Reviews

730 Reviews of AutoNation Toyota Gulf Freeway - Service Center

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February 18, 2022

Poor service / high repair prices. I had to call service tech Luis for updates and for options on the recommended repairs. Charged me 550 for the front breaks only. When picking up my More

by Lroldan312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Luis
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Feb 22, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we're disappointed to hear of the negative experience you had at our location. Please call our General Manager at (713) 489-2097 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

February 17, 2022

People are friendly, quick response to my questions, and goes over all services before they begin. More

by zinzap14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sierra, Mike, Marily
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Feb 18, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 15, 2022

Appointment on February 11 2022 at 07:00 Arrived at 06:45 Service began at approximately 08:00 Vehicle ready approximately 13:00 with parts not installed but inside vehicle on the front seat I was More

by Pfilsjolivette
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin
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February 13, 2022

Service was great as always!!!!!I will recommend to Service was great as always!!!!! I will recommend to anyone that wants to buy a new car or truck from there!!!!! More

by eorozco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo
Report | Print
Feb 15, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Thanks again for the recommendation, and have an amazing day!

February 12, 2022

Marilee Perez was great help and very pleasant. I trust AutoNation to provide good and honest service on my Avalon. More

by Murphey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marilee Perez
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Feb 15, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello Murphey, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 10, 2022

Great place. Roque valve cover gasket. 03 Camry 3U648593 Pablo service advisor was knowledgeable and kind More

by Roque.raymond87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo
Report | Print
Feb 12, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Gulf Freeway. We are always more than happy to assist you if anything else comes up. Take care!

February 08, 2022

I came in with a dead battery, it was covered under warranty so I expected no cost but I didn’t expect that they would throw in a free car wash and fix my tire pressure. God bless!! Auto Nation made my More

by Nallely.arroyo00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sierra Folco
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Feb 11, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 08, 2022

I would defiantly return to this dealership. The service was fast and reliable. I was in and out in no time. The environment was spacious, clean and enough room for people to be six feet apart and still be More

by Sjcarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Stokely, Marily
Report | Print
Feb 11, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 07, 2022

Fast and Efficient service! In and out in less than 35 minutes. Service department is awesome. Best purchase and easiest purchase ever More

by katewisco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Son
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Feb 10, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 05, 2022

Took my vehicle in for service and had damages to my vehicle caused by dealership More

by sgon
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Teresa, Steve, Mike, Jorge
Report | Print
Feb 08, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (713) 489-2097. We'd appreciate the chance to make your experience a positive one.

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