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AutoNation Toyota Gulf Freeway - Service Center

Houston, TX

4.3
734 Reviews

734 Reviews of AutoNation Toyota Gulf Freeway - Service Center

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April 28, 2022

Helpfull, honest, listened to my needs! Nice to talk to about the process. No surprises. Paloma was very service oriented and good to get my service accomplished as quick as possible! More

by bhumejr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paloma
May 01, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Apr 15, 2023 -

bhumejr responded

Hi. This time with the incorrect tire replace. Which was very noticeable to the eye! Called Keisha. She was awesome. She helped make it right. My wife lost the use of her car for two days. Not acceptable but Keisha was very understanding and apologetic and made it right!

April 27, 2022

El servicio muy bueno profesional y en muy buen tiempo dan solución a los problemas gracias a ese gran equipo More

by carlos salina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maikel
May 04, 2022 -

AutoNation Toyota Gulf Freeway responded

Carlos, gracias por tu valoración positiva. Estamos felices de haber sido de servicio para usted. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

April 26, 2022

Very good service and professional employees. We bought our last two Avalons at the Gulf Freeway location and could not have been happier. More

by A P Lanza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo
Apr 28, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 26, 2022

I always have my vehicle services done here however, each time the representative that I've been assigned has not been at work. This was the case on this visit as well. But because of the professionalis More

by ladyt1946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Apr 28, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 25, 2022

My previous experience with this service department was not so good, but this one was much better. My service adviser, Zulibeth, was fantastic! More

by TammyS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zulibeth
Apr 27, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 24, 2022

Goog servis nice people they call you when you're vehicle it's ready 😉 I think they do great More

by Joel48350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paloma
Apr 27, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 22, 2022

They service the vehicle faster than I was expecting. the personnel was friendly,courteous and attentive.it was a good experience. More

by uorozco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo
Apr 25, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 21, 2022

Gracias me atendieron bien y me tuvieron al tanto sobre la reparación de mi camioneta el muchacho fue muy amable Gracias More

by Joaquinrivera2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No lo recuerdo
Apr 26, 2022 -

AutoNation Toyota Gulf Freeway responded

Joaquín, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que puede confiar. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

April 21, 2022

Great customer service with friendly working environment. We can save our time and money with great job. More

by rama_danwar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor
April 20, 2022

I have come here regular for years. Everyone kind. Effective and efficient service. I like how you get an audio video review of your car and recommendations from mechanic. He was hard t More

by Cdm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darlene & Marily
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