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AutoNation Toyota Gulf Freeway - Service Center

Houston, TX

4.4
729 Reviews

729 Reviews of AutoNation Toyota Gulf Freeway - Service Center

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November 18, 2023

Advisor are very helpful. Let us know about service recommendations and any discounts available for the service. More

by Rathod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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Nov 21, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 17, 2023

Need more communication, costumer needs not trying to sell your products, costumer budget care, tell costumer safety issues. More

by Edwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hector, Rivas
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Nov 21, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Edwin, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-2097. We hope to hear from you.

November 10, 2023

Mar-ly. Is by far your best asset. Other than her Tech which needs more customer service training. Which are the heartbeat of Toyota Mechanics because the More

by artalvear57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Nov 14, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us. Drive safe, and we'll see you on the road.

November 01, 2023

Courteous service advisor Marily Perez First time there. Will return if needed in the future. Thank you More

by sulemachapa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marily
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Nov 03, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2023

Great service Toyota is The best dealer ship out there Thanks for the awesome service l More

by Michael_alvear86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Nov 02, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

October 26, 2023

I have two cars toyata camry and Toyota corrola camry since 2014 and corrola since 2015 , l have no prom and no issues fill the gas and drive and l have full confidence ofthis cars , l am satisfied, This More

by syednayeem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
One employee
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Oct 28, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 26, 2023

They have good customer service and excellent service. Mike pungan is the one who worked with and take care of my car. Si thankyou so much for keeping me safe. More

by MERLINDA martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pungan
Report | Print
Oct 28, 2023 -

AutoNation Toyota Gulf Freeway responded

We are pleased to hear you had such a positive experience with us, Merlinda! If you ever need help, just give us a call. Happy motoring!

October 19, 2023

I believe that the service department might be too busy and in a rush. I had to drive 4 runner back to shop after I got home and checked under the car to find oil leaking from oil filter. More

by zack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle helped me a lot. I recommend him if you want a good honest person helping you
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Oct 21, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Zack, we're disappointed to hear of the negative experience you had at our location. If you are willing to give us another chance, please reach out to us at (713) 489-2097 to speak to our manager directly.

October 19, 2023

Service department went above and beyond to solve my Toyota Tacoma’s annoying mystery rattle! More

by Buddy Driskill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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Oct 22, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 16, 2023

I cam on time for maintenance, after 5 min they asked if i would like a wheel alignment, which I don't have a idea if I needed it. Nobody explained why I need it. Other then that it was OK More

by HALKOL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Lee
Report | Print
Oct 19, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Halkol, thank you for taking the time to share your feedback with us. If you'd be willing to provide more feedback, please reach out to us at (713) 489-2097 so we can assist you further.

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