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AutoNation Toyota Gulf Freeway - Service Center

Houston, TX

4.3
730 Reviews

730 Reviews of AutoNation Toyota Gulf Freeway - Service Center

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October 03, 2022

Scheduling the appointment was easy using the online tool. The service was quick and professional. I liked the video explaining what the technician found on my car. Ricardo was very professional. More

by F. Melendez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo
Oct 10, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 30, 2022

Staffs are always willing to help. They are very professional and patient with clients, making us feeling comfortable. More

by Irca Ortiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose- don't remember his last name (from Venezuela)
Sep 30, 2022 -

Irca Ortiz responded

N/A

September 30, 2022

Like this dealer ship took my car for the regular service , oil change, very friendly staff, I didn't have an appointment at the time of the service they were fast . Definitely I will take my car again for t More

by yolanda_74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Guzman
Oct 06, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

September 29, 2022

Got a $ 9. 99 coupon for a 5 quart oil change on my Sienna.service was prompt. More

by aaquarian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo
Oct 05, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Aaquarian, thank you for taking the time to leave us feedback. Feel free to stop by if you ever need any more help.

September 29, 2022

I like this dealer because I took my car for oil change and they call me less than a hour and the young lady marily was super nice she explained everything thank you More

by Doravasquez42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marily
Oct 05, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

September 29, 2022

Service center delivered the car back at the EXACT time promised! The service contract supposed to cover the service resulted in NO CHARGE ... no fine print showed up as items not covered. The only minus w More

by DocT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector
Oct 05, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (713) 489-2097 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

September 25, 2022

They are very quick to help you when you show up at the service center More

by Rona09mircle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo
Oct 01, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 24, 2022

Marily and Craig are very personable and professional delivering great service! Thank you for taking of me and my Camry TRD in a timely manner! More

by mpmaynard7
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marily and Craig
Sep 28, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 22, 2022

Marily communicated very well with me on my visit and her recommendations I will be back More

by spenajr01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marily
Sep 25, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 22, 2022

Darlene and Thomas Idele both excellent advisors . They are both valuable assets to to organization . More

by Ruben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darlene and Mr. Thomas Idele
Sep 25, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Ruben, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Sep 25, 2022 -

Ruben responded

Will go back for other service visits

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