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AutoNation Toyota Gulf Freeway - Service Center

Houston, TX

4.4
729 Reviews

729 Reviews of AutoNation Toyota Gulf Freeway - Service Center

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January 03, 2023

Auto Nation Toyota was able to get me in and out of the service within an hour. Everything was explained well and I was able to get in my car and leave. Very smooth More

by stephenb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Jan 06, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Stephenb, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 03, 2023

This visit was one of the best visits I have had! ! My service was completed on time and I was greeted by Friendly and professional staff. More

by Bevj1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha Clark,Ronald Brooks Jr. (tech)
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Jan 06, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Jan 06, 2023 -

Bevj1969 responded

I will!! Bevj1969@att.net

January 02, 2023

Waiting for a part and paid for part and service. Service still not done. Was told part would arrive today Saturday. More

by Torresmando28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick
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Jan 05, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, we appreciate you taking the time to leave us this feedback. Please call our General Manager at (713) 489-2097 for ways we can work towards resolving these issues. We look forward to hearing from you soon. Take care!

December 31, 2022

David is amazing! I called to help our client and David got the part in the next day and got the car fixed the same day. He went above and beyond to help and make sur More

by Terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David and Hugo
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Jan 03, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Terri, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 31, 2022

Great service. Just need more signs as to where the service vehicles should pull up to. More

by bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marily
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Jan 03, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Bill, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

December 29, 2022

Great service provided with no hassle of add ons, the service specialist was very friendly & knowledgeable & guaranteed my Avalon will be ready in an hour and it was, impressed by the service department. More

by EC2WIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Jan 02, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

December 28, 2022

Every person I have come in contact with has excellent customer service. I would definitely buy from this dealership again. More

by Rhonda Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Silva
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Jan 01, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Rhonda, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 27, 2022

Hector was amazing . He had an answer for all of my questions. Best service at Toyota More

by monikacastellon15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Report | Print
Dec 29, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 22, 2022

The staff at Toyota are very professional and friendly and make sure they satisfy their customers. More

by Kimmapooh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Report | Print
Dec 22, 2022 -

Kimmapooh responded

The staff at Toyota are very professional and friendly and make sure they satisfy their customers

Dec 26, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 21, 2022

Muy atentos y profesionales exelente servicio cada vez que estoy en sus instalaciones la atención es de primera complacido con su servicio More

by Yosvani Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paloma
Report | Print
Dec 26, 2022 -

AutoNation Toyota Gulf Freeway responded

Hola, tenemos altas expectativas para nosotros, por lo que es gratificante saber que tuvo una gran experiencia con nosotros. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

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