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AutoNation Toyota Gulf Freeway - Service Center

Houston, TX

4.4
729 Reviews

729 Reviews of AutoNation Toyota Gulf Freeway - Service Center

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April 21, 2023

Wait is too long. Over an hour for an oil change isn't necessary. Broke off my side mirror, and when put back on had a chunk out. More

by adamtrauner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Apr 24, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello Adam , it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 21, 2023

Justin was very helpful and answered all my questions with details. He also knowledgeable on the vechile details. More

by George Mat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Apr 24, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello George, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 20, 2023

Staff is friendly they helped me in a timely manner. They were able to resolve my concerns and took care of my transaction. I will definitely recommend Autonation to friends and family. More

by Emartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Apr 20, 2023 -

Emartinez responded

Thank you for all your help and support. -Martinez

Apr 24, 2023 -

AutoNation Toyota Gulf Freeway responded

Thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Toyota Gulf Freeway and we hope to be of service again in the future.

April 20, 2023

I was very pleased with the service provided by Keisha, who was professional and very courteous. The wait for the vehicle was not long, and thanks for the free wash. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha
Apr 24, 2023 -

AutoNation Toyota Gulf Freeway responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 13, 2023

My service advisor Justin Vest was very professional and courteous. He helped me with the coupons that was available to me which made me smile then I smiled again when my 2003 Tacoma showed up washed. Made More

by GERALD T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Vest
Apr 20, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Gerald, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Gulf Freeway. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 13, 2023

service was provided in a timely and very professional manner. This was a job well done!!! More

by James L Rogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Aguilar
Apr 20, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi James, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

April 12, 2023

Fast and friendly service. The service advisor explained what would be done and at the end what was completed. Craig the service manager was very helpful as well. Keep up th More

by gbarham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin and Craig
Apr 20, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 11, 2023

Nice, clean, all Staff are very friendly, kindly and professional. Specialy Jose was the one to taken care my case. He gave me an good advice, explain everything my car needs. More

by Thu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Apr 20, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 10, 2023

I have always had a positive experience with the service department. Merily is good about keeping me updated with the maintenance service. More

by Booklady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marily
Apr 20, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 07, 2023

My experience is with the service department. Staff in the service area are efficient, helpful, courteous and attentive. More

by Howard.BryanJr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha Clark
Apr 20, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Howard, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!

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