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AutoNation Toyota Gulf Freeway - Service Center

Houston, TX

4.4
729 Reviews

729 Reviews of AutoNation Toyota Gulf Freeway - Service Center

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May 11, 2023

Awesomeness! Been a good customer for the past few years I get free oil change for my Corolla a couple of times I will keep my business with them More

by sxvaldez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Nicole
May 15, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 11, 2023

Issue was found on the second diagnostic. Car fixed and runs smooth. Thanks to Mike. More

by Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
May 15, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello Jackson, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 10, 2023

Quick and efficient, Casey explained everything and was kind and respectful. Messaging kept me posted on progress More

by Marcos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
May 12, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello Marcos, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 10, 2023

I accidently left a good amount of cash in the car, the service advisor (she) found me in the waiting area ad gave it back to me. AutoNation Toyota often sends me coupons, and offer me quality services at More

by keli1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha
May 12, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 09, 2023

Excellent service and very punctual. The very nice waiting area with free coffee and live TV. More

by viral59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
May 12, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 08, 2023

The service was good and the sales person that took care of my car was very friendly and explained everything very well. The reason why I only gave 4 stars is because the service took over an hour and 45 mi More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Martinez
May 11, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, we appreciate you taking the time to leave us this feedback. If you are willing, please call our General Manager at (713) 489-2097 for further assistance with moving forward. We hope to hear from you in the future.

May 08, 2023

The service was good. They did a good job . The service writer was very helpful. The only reason I didn’t give a 5 star was because my tire had a nail and they told me tha More

by Rosie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Paul
May 11, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello Rosie, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

May 07, 2023

I took my car to get a oil change and the brake fluid change. When they removed the plastic cover on the bottom they didn’t but all the screws back. The guard was dragging on the ground. I had to but set More

by saulsid22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember there name
May 11, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (713) 489-2097 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

May 04, 2023

Online Booking: I requested an appointment online for installation of specific tires. I was not notified before hand that the tires I selected were not in stock. If I would’ve received a phone call regar More

by Toyota101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
May 08, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 03, 2023

I've always had a good experience at Autonation. The service staff is friendly and is honest about the recommendations given to keep my vehicle running well. The prices are fair and wait time is rea More

by lec77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marily, Jose
May 08, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Gulf Freeway and we hope to be of service again in the future.

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