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AutoNation Toyota Gulf Freeway - Service Center

Houston, TX

4.4
729 Reviews

729 Reviews of AutoNation Toyota Gulf Freeway - Service Center

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May 25, 2023

Service was excellent as was the Service Rep, Luis Guzman. Completed on time, as promised. Luis was knowledgeable, helpful and genuinely friendly. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Guzman
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May 30, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Mike, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 30, 2023 -

Mike responded

Thanks again for the great service!

May 25, 2023

Easy in and out. Very courteous staff. Very smooth and pleasant experience. And, same day service! More

by cricejr61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teisha
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May 30, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 23, 2023

I’m a satisfied customer the only problem is the price a little bit on the high side. More

by SUSAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Paul
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May 29, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Susan, thank you for taking the time to leave us feedback. If you ever need help, just give us a call. Happy motoring!

May 22, 2023

Miss Keisha was excellent the level of customer service is amazing I will definitely go back. More

by Jon king
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha
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May 24, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Jon, thank you so much for the positive review! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 18, 2023

I come to your dealership for every car maintenance and has never had a bad experience everybody is very friendly and knowledgeable. More

by Joyce barber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marilyn Perez
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May 22, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Joyce, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 22, 2023 -

Joyce barber responded

Best Toyota dealership in Houston.

May 15, 2023

They mostly did a terrific job, but only problem was that they reset the car for Kpm and not mph. I did not find this out until I started to drive home. More

by pteska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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May 17, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

May 15, 2023

Went for an oil change and I was having problems with Entune radio app it wasn't connecting right so they did an update and got it working again the service was great and will continue to go back for my More

by robsal05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marily
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May 17, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 13, 2023

They forgot to put my original oil cap back on once. Other than that, no gripes. More

by JSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Martinez
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May 17, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

May 12, 2023

I took a nap and relaxed, and I did a fast job. Efficiency is a good. More

by Joann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo, Martinez
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May 16, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Joann, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 12, 2023

I had a good experience and advisor Casey was very helpful. My truck was complete in a timely manner. More

by T. Lobos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Report | Print
May 16, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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