AutoNation Toyota Gulf Freeway - Service Center
Houston, TX
729 Reviews of AutoNation Toyota Gulf Freeway - Service Center
The first time I went the guy texted me and said he would keep me in formed. This time the girl took my car and I never saw her again. I had to ask and find out after an hour and a half. When Keisha went to keep me in formed. This time the girl took my car and I never saw her again. I had to ask and find out after an hour and a half. When Keisha went to find out then things got moving. She was very efficient. More
They replaced my alternator but never put back the engine cover rivets. I recognized it when I washed my car. The rivets were placed under the hood close by the windshield. It was not professional. Also, I s cover rivets. I recognized it when I washed my car. The rivets were placed under the hood close by the windshield. It was not professional. Also, I spent a thousand for their service but they did not even offer me a car wash. My Camry was totally dirty with all dirt, finger prints and sprinkler's water spots. I wonder if they missed anything else when they did the job. This is just a small issue but rings the bell for the customer's safety and the car's performance. Furthermore, the cost to replace the alternator was overpriced. I did some research as well as called some other dealers but this price was much higher. Because my car wasn't drivable and was towed to this place, so I have no choice. I wasn't happy and satisfied after all. Would not recommend it! More