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AutoNation Toyota Gulf Freeway

Houston, TX

Overview
Reviews
Vehicles
4.6
1,399 Reviews
AutoNation Toyota Gulf Freeway is the premier destination for all things Toyota in the Greater Houston area, and is one of the largest Toyota dealerships in Southeast Texas. Located in Houston just across from the Almeda Mall, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12111 Gulf Freeway

Houston, TX

77034

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Showing 1,399 reviews

December 21, 2022

Muy atentos y profesionales exelente servicio cada vez que estoy en sus instalaciones la atención es de primera complacido con su servicio More

by Yosvani Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paloma
Print
Dec 26, 2022 -

AutoNation Toyota Gulf Freeway responded

Hola, tenemos altas expectativas para nosotros, por lo que es gratificante saber que tuvo una gran experiencia con nosotros. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

December 20, 2022

Service was real slow, my vehicle was not ready when promised. Also left my vehicle dirty. More

by daniel
Purchase Time
Recommend Dealer
No
Employees Worked With
pablo
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Dec 22, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello Daniel, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2097 to discuss what we can do to help.

Jan 03, 2023 -

daniel responded

I'm good, please just improve your service for next time.

December 20, 2022

Service department was awesome. Real-time feedback on service progress and ready when promised. Only gave 4 starts overall because I did not have the same experience on the sales More

by Jerryrivers7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Print
Dec 21, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to leave us feedback. If you have any further questions, please give us a call. We're always happy to help!

December 17, 2022

Everything was good they had done everything to my satisfaction like always the service was awesome More

by tontiveros1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
Print
Dec 20, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 16, 2022

The customer service is excellent. I was attended promptly and even had my vehicle washed after the service was done More

by Jhwang1949
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam
Print
Dec 20, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 14, 2022

The people there Are very Friendly and gets thing done fast!!! I would Recommended to everybody More

by Tyl8806
Recommend Dealer
Yes
Employees Worked With
Woody sweets
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Dec 16, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Toyota Gulf Freeway and we hope to be of service again in the future.

December 12, 2022

Excellent customer service on the phone and in person advisor Brandon. Everything gets check and inspection More

by PedroP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Print
Dec 15, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Pedrop, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

December 12, 2022

Dealership is veryConvenient to my home. Employees were friendly and respectful towards me. I will ho back there for both of my vehicles. More

by Erick
Recommend Dealer
Yes
Employees Worked With
Rick
Print
Dec 15, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Erick, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

Dec 21, 2022 -

Erick responded

Erickjanb@aol.com

December 11, 2022

Good results - very lengthy wait Took much longer than expected The facilities are comfortable Ok. More

by larryguderian
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam
Print
Dec 12, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

December 11, 2022

Excelente muy buen servicio y atenciones al cliente muy profesionales en su trabajo les doy las gracias More

by Arturosaenz61@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Print
Dec 12, 2022 -

AutoNation Toyota Gulf Freeway responded

Hola, gracias por tu tipo palabras! Estamos felices de poder ayudar. Háganos saber si hay algo más que podamos hacer por usted; ¡Estamos más que felices de ayudar! ¡Cuídate!

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