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AutoNation Toyota Gulf Freeway

Houston, TX

Overview
Reviews
Vehicles
4.6
1,332 Reviews
AutoNation Toyota Gulf Freeway is the premier destination for all things Toyota in the Greater Houston area, and is one of the largest Toyota dealerships in Southeast Texas. Located in Houston just across from the Almeda Mall, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12111 Gulf Freeway

Houston, TX

77034

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Showing 1,332 reviews

November 18, 2022

They are all friendly and helpful especially Gladys and Marily. They treat you like family and keep you well informed. Thanks Auto Nation for taking care of my husband's RAV4 and my RDX. More

by mbasbill88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gladys and Marily
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Nov 21, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 18, 2022

Great buying experience and friendly customer service, the sales rep was very helpful and checked on me several times after the sale. More

by Jose Martinez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pratik Lamichhane
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Nov 21, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Jose, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Gulf Freeway! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 18, 2022

All the staff are attentive and professional, willing to help you, they make everything look easy and fast. They are amazing. Thank you, Mr. Patrick. More

by Banicruzgv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Patrick.
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Nov 21, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Gulf Freeway! If you need more help, our team is available to talk -- safe travels!

November 17, 2022

I have been very impressed with the service received in the past and continue to receive. Employees are always courteous, helpful, and knowledgeable. More

by Eheusner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Rivas
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Nov 21, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, We are pleased to hear you had such a positive experience with us We always strive to provide personable and excellent customer service. Thank you again for the review!

November 15, 2022

I was told several times we are working on the vehicle and yet the vehicle was always in the same spot they sell you a ceramic coating for the vehicle witch should be opcional but they were the only deale More

by jacobquez26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jul
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Nov 20, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! (713) 489-2097.

November 14, 2022

Zuli jones Helped me so much. She was very attentive and listened to my needs. She was amazing!!!! More

by katiehill2525
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zuli jones
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Nov 14, 2022 -

katiehill2525 responded

I really enjoyed my experience with Zuli! Will definitely recommend her.

Nov 18, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 12, 2022

Jose Sifontes was very helpful. He explained in details how a car is received in Service Depart and how the car is processed. That helps me to understand therefore trust the work i More

by Hybrid
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Sifontes
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Nov 21, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Gulf Freeway take our reviews very seriously. We would like the opportunity to make this up to you. Please contact our manager at (713) 489-2097 so we can make your experience a positive one.

November 11, 2022

Polite, and kept me updated on progress of repairs and parts. And reduced the initial cost of the repairs. Thank you. More

by guyshankle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry,I don’t remember her name.
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Nov 20, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

November 08, 2022

On time given a reliable service customer requested work only did this time so Appreciate keep it up More

by georgethomas47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
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Nov 16, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

November 08, 2022

Got my car serviced yesterday. I got an oil change, alignment, brakes checked, and had them check on a concerning noise. My service advisor was Rick, and he was super friendly and More

by Atronomy27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Aguilar
Report | Print
Nov 16, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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