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AutoNation Toyota Gulf Freeway

Houston, TX

4.6
1,335 Reviews
AutoNation Toyota Gulf Freeway is the premier destination for all things Toyota in the Greater Houston area, and is one of the largest Toyota dealerships in Southeast Texas. Located in Houston just across from the Almeda Mall, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12111 Gulf Freeway

Houston, TX

77034

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Showing 1,335 reviews

December 01, 2022

Fast real polite service man explain everything about vehicle will continue to service my truck at auto nation Toyota More

by salazar.ruben78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas
Dec 02, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello Salazar, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests, and we look forward to your next visit!

December 01, 2022

Shajeel Khokhar was very courteous, professional, and pleasant to work with! We are happy with decision to stop by this dealership and purchase our vehicle from them. More

by N2laketime
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shajeel Khokhar
Dec 02, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road!

December 01, 2022

It was Good service but took longer than I expected for an oil change with appointment More

by Nando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Martinez
Dec 02, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 29, 2022

Autonation Toyota is pretty good on scheduling as per customer convenient and ready as per schedule take your vehicle for service, in my experience front desk is very good on answering questions, servici More

by Syed.Kalilullah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo
Nov 30, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 28, 2022

I was told that my cars oil change service was only going to take between 1 1/2 hrs - 2 hours and it took 5 hours. More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
Nov 29, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

November 27, 2022

I took my truck in for service, and they did a great job. There was a slight hiccup, but the service manager quickly resolved the issue. I would definitely recommend service. More

by sherrylowman03
Workmanship
Recommend Dealer
Yes
Employees Worked With
Brandon, David
Nov 29, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

November 27, 2022

Brought my vehicle in for a state inspection. The service advisor insisted something was wrong with the battery and that it needed to be replaced immediately. Only to later inform that no batte More

by rbtmns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse and Manager(s)
Nov 29, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (713) 489-2097. We'd appreciate the chance to make your experience a positive one.

November 26, 2022

The person that always takes care of my car preventive maintenance and services is very supportive, he is bilingual like me, and in overall he is awesome with me. Pablo you are Superrr. Keep working like More

by Guillermo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo
Nov 26, 2022 -

Guillermo responded

The person that always takes care of my car preventive maintenance and services is very supportive, he is bilingual like me, and in overall he is awesome with me. Pablo you are Superrr. Keep working like that. He is always there for me at the Toyota dealer.

November 25, 2022

Professional, nice people. They did everything to help me. They assisted me in all matters even not directly related to the purchase. More

by matphys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shakeel Firdous, Abid Messiah
Nov 27, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 25, 2022

It was Good service but took longer than I expected for an oil change with appointment. More

by flos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember
Nov 26, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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