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AutoNation Toyota Gulf Freeway

Houston, TX

Overview
Reviews
Vehicles
4.6
1,399 Reviews
AutoNation Toyota Gulf Freeway is the premier destination for all things Toyota in the Greater Houston area, and is one of the largest Toyota dealerships in Southeast Texas. Located in Houston just across from the Almeda Mall, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12111 Gulf Freeway

Houston, TX

77034

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Showing 1,399 reviews

October 27, 2026

Always recommend my friends and family members to AutoNation Toyota Gulf Freeway dealership. Excellent customer service and after sales services as well. More

by Raza Hafeez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Johnathan Camar.
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October 23, 2026

So when we first bought our 4Runner we had some issues with miscommunication that created a lot of frustration. We had bought our vehicle (used) and the heated seats in it were faulty. Thankfully after so More

by Justin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sey
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Oct 26, 2026 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for taking the time to share your feedback with us. Here at AutoNation Toyota Gulf Freeway, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (713) 489-2097 to discuss ways we can better serve you in the future.

October 23, 2026

Very fast service and courteous employees. Comfortable waiting area and clean restrooms. Very pleasant experience More

by Lgj1943.lg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana,Emily
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Oct 26, 2026 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

October 21, 2026

Took a 45 min waiting in the truck, even it was scheduled and I was on time More

by clubs.rover1x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marily
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Oct 21, 2026 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

October 19, 2026

Confusion, too many employees, inconsistant decision, poor decision to avoid toyota reputation, enexpected decision by different employees, refused genuene repair needs by customers More

by abdulhye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Teiron Lee, Joe Broderick
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Oct 21, 2026 -

AutoNation Toyota Gulf Freeway responded

Hello, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to address your concerns. Please reach out to us directly at (713) 489-2097 when you have a chance. Thank you, and we look forward to hearing from you.

October 19, 2026

I returned a car within their time frame. Still no refund or any update. Incompetent management and no one take accountability. I can not recommend this place to anyone and I hope the owner w More

by Jacob Hermann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Isiah and GM
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Oct 20, 2026 -

AutoNation Toyota Gulf Freeway responded

Hello Jacob, we are deeply disappointed by your experience at AutoNation Toyota Gulf Freeway. Please reach out to us at (713) 489-2097 when you can, so we can address this situation directly. Thank you, and have a great day.

October 18, 2026

The customer service is very competitive and knowledgeable of the issues, have willingness to help and support your needs More

by clsbalencia
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Michael
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Oct 19, 2026 -

AutoNation Toyota Gulf Freeway responded

Hi, we appreciate you taking the time to leave us a response! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 16, 2026

Impeccable service, from the time I walked in and out a happy customer!!! !AMAZING service! More

by Linda Hargrove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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October 14, 2026

Willing to help without an appointment Explaining all the problems and finding a Good solution for them More

by Arceli62000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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October 12, 2026

Excellent service! My service writer was professional, friendly, and kept me informed throughout the entire process. They made everything smooth and stress-free. Highly More

by du.michael911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Acosta
Print
Oct 13, 2026 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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