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AutoNation Toyota Gulf Freeway
Houston, TX
1,373 Reviews
AutoNation Toyota Gulf Freeway is the premier destination for all things Toyota in the Greater Houston area, and is one of the largest Toyota dealerships in Southeast Texas. Located in Houston just across from the Almeda Mall, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,373 reviews
September 09, 2026
As usual, all the efficient, competent service people at Toyota were an absolute joy to work with. As busy as they were, everyone remained pleasant, helpful, and anxious to accomodate. That being said, whoe Toyota were an absolute joy to work with. As busy as they were, everyone remained pleasant, helpful, and anxious to accomodate. That being said, whoever designed the phone mail system to make it IMPOSSIBLE to reach a living person on the phone, no matter how many times you try and no matter where you navigate, needs to be hunted down, tried in a court of law, and sentenced to life in prison. The process of trying to reach an actual human being on the phone was frustrating in the extreme. Multiple times during my quest for the impossible, I found that I had become trapped in yet another unending loops with no option but to hang up and start all over again. Surely a big outfit like Toyota can figure out some way to make the quality of their phone system match the quality of their employees and their cars. I want to speak to real people when doing business. AI idiocy, mixed with an apparently endless stream of robot-generated assurances that "your call is very important to us" (when it obviously WAS NOT), was enough to drive me insane. So, now I'm insane. And it is all the fault of the Toyota phone mail system. A day later, I'm still growling and muttering curses. Do better, C-suite. More
by elhayman
Employees Worked With
All of them
September 03, 2026
SHAKEEL FIRDUS ES EL NOMBRE DE LA PERSONA QUE NOS AYUDO DESDE QUE LLEGAMOS A LA AGENCIA. NOS HIZO SENTIR MUY COMODOS DESDE QUE EMPEZAMOS A PLATICAR CON EL. ES UN EXCELENTE VENDEDOR Y COMO PERSONA, MUY A DESDE QUE LLEGAMOS A LA AGENCIA. NOS HIZO SENTIR MUY COMODOS DESDE QUE EMPEZAMOS A PLATICAR CON EL. ES UN EXCELENTE VENDEDOR Y COMO PERSONA, MUY AMABLE Y EDUCADA.. INMEDIATAMENTE CONTESTO A TODAS LAS PREGUNTAS QUE TENIAMOS QUE HACER. EXCELENTE SERVICIO AL CLIENTE. More
by mlaureano17
Employees Worked With
Shakeel Firdus
September 02, 2026
Everyone at Auto Nation Toyota-Gulf Freeway were great Yoail Munawar helped me with my 2024 Corolla. He is great They took the time to help me with any questions I had Would highly recommend them great Yoail Munawar helped me with my 2024 Corolla. He is great They took the time to help me with any questions I had Would highly recommend them I honestly mean everyone was great. More
by sunfire6565
Employees Worked With
Yoail Munawar and his manager
September 01, 2026
The AutoNation Toyota Service Department, at 12111 Gulf Freeway, is a professionally managed, customer oriented service department that actually cares about the customer! They have successfully resolved th Freeway, is a professionally managed, customer oriented service department that actually cares about the customer! They have successfully resolved the issues that my 2019 Toyota Highlander XLE AWD SUV recently encountered, with its Toyota Infotainment System! My very sincere thanks to AutoNation Toyota Service Advisor, Billy Camargo, and AutoNation Toyota Rental Car Associate, Roxanna Olmedo, for their great expertise and support while my vehicle was in the shop! More
by Kowwboy
Employees Worked With
Billy Camargo and Roxanna Olmedo
August 29, 2026
I wanted to take a moment to thank AutoNation Toyota Gulf Freeway's Service Department and staff. You are well organized, efficient, attentive, professional and everyone I encountered today had an amazing at Freeway's Service Department and staff. You are well organized, efficient, attentive, professional and everyone I encountered today had an amazing attitude. For me the service was exceptional but the genuine hospitality was what did it for me. Keep up the amazing work. Standing "O" to all! More
by Yana Brandy
Employees Worked With
Billy Camargo
August 27, 2026
I had an appointment scheduled at 8am when i arrived there was a long line to get in so my car did not get checked in until almost 830, the service tech was very nice and I was out within an hour, so th there was a long line to get in so my car did not get checked in until almost 830, the service tech was very nice and I was out within an hour, so that was good. The only other thing was the mechanic sent me a video of my car telling me what he had done and checked on, only problem was the background noise from the shop, and he talked so fast I could not understand what he was saying. perhaps next time they could send a transcript next time. More
by Iam3rdof5
Employees Worked With
Manny
August 25, 2026
I had an absolutely fantastic experience at the dealership while shopping for a new or used 4Runner. From the moment I walked in, I felt like I was dealing with people who genuinely cared about hel dealership while shopping for a new or used 4Runner. From the moment I walked in, I felt like I was dealing with people who genuinely cared about helping me find the right vehicle rather than simply trying to make a sale. A huge thank you to Carla and Will in the Sales Department. Both were incredibly professional, knowledgeable, patient, and easy to work with. They took the time to listen to what I was looking for, answered all of my questions, and never once made me feel pressured or rushed into making a decision. That made the entire experience comfortable and enjoyable. I originally came in considering both new and used 4Runners and was honestly prepared to go either direction depending on the numbers. Carla and Will worked with me, went over all of my options, and helped me find a deal that I honestly wasn’t expecting. After looking at everything, I ended up purchasing a brand-new 4Runner, and I couldn’t be happier with the decision. The deal I received was absolutely amazing, and I truly feel like I got tremendous value for my money. The entire process was handled professionally from start to finish, and there were no games, unnecessary pressure, or surprises. That’s extremely important to me when making a major purchase. It’s rare these days to have a dealership experience where you leave feeling like you were actually taken care of, but that’s exactly how I felt here. Carla and Will went above and beyond, and I would absolutely recommend them to anyone looking for a Toyota, especially if you’re in the market for a 4Runner. Thank you again to Carla, Will, and the entire team for making what can sometimes be a stressful process such a great experience. I love my new 4Runner and couldn’t be happier with the deal and the way I was treated. Five stars all the way! More
by Raymond
Employees Worked With
Carla, will
August 25, 2026
My advisor did a phenomenal job I did notice a few people go ahead of me even though I was there before them. That’s ok though I’m never in a hurry But why make an appointment if I’m still gonna hav people go ahead of me even though I was there before them. That’s ok though I’m never in a hurry But why make an appointment if I’m still gonna have to wait 4 hours for an oil change? More
by Loscorrales1
Employees Worked With
Not sure do not have receipt with me
