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AutoNation Toyota Gulf Freeway

Houston, TX

4.6
1,338 Reviews
AutoNation Toyota Gulf Freeway is the premier destination for all things Toyota in the Greater Houston area, and is one of the largest Toyota dealerships in Southeast Texas. Located in Houston just across from the Almeda Mall, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12111 Gulf Freeway

Houston, TX

77034

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Showing 1,338 reviews

July 03, 2026

Listened to us and provided the service we requested. Liked the customer service. Will go back. More

by ksrodriguez1362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn
Jul 05, 2026 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 30, 2026

Nice and friendly, not pushy employees. Minimum haggling! Was able to get what we wanted even though vehicle was not on lot. More

by ricardobaez01
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian (Austin) Gist
Jul 02, 2026 -

AutoNation Toyota Gulf Freeway responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 18, 2026

This dealership is very awesome. Everyone is very friendly and their personal always go above and beyond. Carla went above and beyond for us. She’s the best. More

by bolanose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nery and Carla. Great persons
Jun 21, 2026 -

AutoNation Toyota Gulf Freeway responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 08, 2026

I bought a brand new 2024 Toyota Tundra. Less than a year passes and it dies on the highway Thanksgiving weekend. I took it in to Autonation Toyota. It was confirmed that the issue was se More

by gosolar210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reza Najad
Jun 10, 2026 -

AutoNation Toyota Gulf Freeway responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (713) 489-2097 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Jun 10, 2026 -

gosolar210 responded

I have already reached out to GM Cooper Prince. I was told he received my messages but there is nothing for us to ralk about. That was in an email I received. Unbelievable!

Jun 27, 2026 -

gosolar210 responded

I wish it was that easy. I called Mr Prince. The GM at least 5 time and was told by email that there in nothing to discuss. That is what type of management they have running this location!!

May 29, 2026

Thanks for the help Rachel. I appreciate the help you did. Fast transaction. 5 stars. More

by James
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rachel
Jun 01, 2026 -

AutoNation Toyota Gulf Freeway responded

Hi James, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 21, 2026

Excellent service. Was quick to take care of me and did it in a timely manner. Sticking with this dealer and service here. More

by fil54321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
May 23, 2026 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 07, 2026

I had the pleasure of working with Andrew Q and he made the process of getting my car maintenance super easy. Very communicative and received rapid responses. Will definitely work with him again. More

by blancab19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Q
May 08, 2026 -

AutoNation Toyota Gulf Freeway responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything.

May 04, 2026

The guy was very nice , He helped me with all my questions. Thank you for everything More

by Omar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Gonzales
May 07, 2026 -

AutoNation Toyota Gulf Freeway responded

Hi Omar, we really appreciate your positive review! Drive safe, and we'll see you on the road.

May 02, 2026

I took my brand new 2024 Prius here for a trunk repair and a window tinting. Both Steven Gonzalez and Jasper the service manager took incredible care of the issue and their customer service was outstandin More

by mayarivers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper and Steven Gonzales
May 03, 2026 -

AutoNation Toyota Gulf Freeway responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 01, 2026

I went to the dealership with an out-the-door price already agreed on, and they honored it exactly. No negotiation was needed—everything was straightforward, and I went straight to finance. Really easy More

by ericoliveira
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cooper Prince
May 04, 2026 -

AutoNation Toyota Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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