AutoNation Toyota Fort Myers - Service Center

Shelley Krogmann in service is fabulous. Always professional, courteous and knowledgeable. She makes coming to this dealership a great experience. Always professional, courteous and knowledgeable. She makes coming to this dealership a great experience. More

Very good service and professional. The advisor very professional and knowledgeable staff . Thank you for service The advisor very professional and knowledgeable staff . Thank you for service More

They overbooked. Had appointment. Waited 45 min to get someone to talk with me about oil leak when I had just brought it in 2 mo prior to get it changed. Waited 2 hou Had appointment. Waited 45 min to get someone to talk with me about oil leak when I had just brought it in 2 mo prior to get it changed. Waited 2 hours to get it fixed. Had to ask several times when it would be ready. I usually get good service here. This was a bit of a fluke. More

The service advisors were professional and friendly. The service was done as asked. They also performed a check of the vehicle. Very happy with the service The service was done as asked. They also performed a check of the vehicle. Very happy with the service More

Made an appointment for an oil change. Knew I was going to be 20 mins late. Called & was on hold 20 mins. Never spoke to anyone. Opted to leave my # instead of waiting any longer. No one Knew I was going to be 20 mins late. Called & was on hold 20 mins. Never spoke to anyone. Opted to leave my # instead of waiting any longer. No one called me back. Got to the dealer. The associate called me up & said he was only rotating the tires. I asked why when I called to make an appointment did they tell me I needed an oil change??? It’s a lease vehicle so I guess they know when it’s do but still…… More

The service was fast and effective. The customer service was friendly and the person had a lot of knowledge in the matter. The customer service was friendly and the person had a lot of knowledge in the matter. More

Appointment at 8am left at 10:45 Too long for a routine maintenance service early in the morning maintenance service early in the morning More

AutoNation personell are knowledgeable and helpful. A pleasure to deal with. It is well run. I will continue to do business with them. A pleasure to deal with. It is well run. I will continue to do business with them. More

Efficient, professional, timely, clean, caring my handler Mr. Cook delivered my Tacoma back to me within a reasonable time frame and ensured the work I needed done was complete. Mr. Cook delivered my Tacoma back to me within a reasonable time frame and ensured the work I needed done was complete. More

Service person sat at his desk and called me. Never met him until service completed and had to ask someone where his desk was. Told me to pick up my keys at his desk. No personal service at all! Never met him until service completed and had to ask someone where his desk was. Told me to pick up my keys at his desk. No personal service at all! More