AutoNation Toyota Fort Myers - Service Center
Fort Myers, FL
2,044 Reviews of AutoNation Toyota Fort Myers - Service Center
Quick checking for service and my service writer Megan was very nice. Came in to have tires rotated and was told I had been scheduled for an alignment and tire balancing as well. I requested to add an oi was very nice. Came in to have tires rotated and was told I had been scheduled for an alignment and tire balancing as well. I requested to add an oil change as well. When I asked about the approximate time it would take, I was told about 2 hours. Four hours later when paying for the service the bill had ballooned from a low $300 figure to over $425! I had been told the wheel balancing would be $9.99 but the final bill showed the charge as $99.99. To her credit, Megan took responsibility and had the charge removed. In addition, it was determined that my battery was so weak that it could not be charged. Under the original warranty, it was replaced. All in all the experience was good but not bad excellent. Megan is a credit to Autonation and I would be happy to deal with her again in the future. Final thought… when I tri d to schedule this service appointment on the website, my phone number was not recognized and I could not proceed… this was inconvenient and frustrating as I know my contact information should be on file since purchasing my 4Runner in 2019 More
I wounld not recommend Service when in for oil change I think 1 hour would have been enough time to change not rotate tires just oil change I was there almost 4 hours that’s poop service !!!! think 1 hour would have been enough time to change not rotate tires just oil change I was there almost 4 hours that’s poop service !!!! More
Shelley, as always, was on top of everything. She found out what was wrong with my car, gave me a date when she thought it would be fixed and kept me updated. I have been going to Shelley and Aut She found out what was wrong with my car, gave me a date when she thought it would be fixed and kept me updated. I have been going to Shelley and Auto Nation for quite some time (years) and never been disappointed. More
Friendly, professional, easy to make appointments. It has a great service department that is easy to get into and have a technician available for check in within minutes of arrival. Shelley is a wond It has a great service department that is easy to get into and have a technician available for check in within minutes of arrival. Shelley is a wonderful customer service expert!! More
I Wes very pleased with my service. Everything was done in a timely manner. My wait time was not long. I will always come to Toyota for my service. Great job. Thanks Everything was done in a timely manner. My wait time was not long. I will always come to Toyota for my service. Great job. Thanks More