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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.2
2,044 Reviews

2,044 Reviews of AutoNation Toyota Fort Myers - Service Center

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August 18, 2022

It is always a pleasure to do business with Auto Nation. Friendly and professional. Always very busy in Service, but they work as quickly as possible to get you back on the road More

by lesleemoniz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvester
Aug 23, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we are pleased to hear you had such a positive experience with us, Lesleemoniz! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 18, 2022

Greg was very thorough with us. Took care of all our concerns. Thank You Greg More

by danahall283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Fleming
Aug 23, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Fort Myers. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 18, 2022

Megan was very nice and kept me updated about the status of car's service . She even got me coffee ( This the first time in many years going to your center that your rep has gotten coffee for me . ) More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MEGAN MARKOWSKI
Aug 23, 2022 -

AutoNation Toyota Fort Myers responded

Hi Bob, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 18, 2022

the car interior was not cleaned after completion of service.The waiting areas were clean and comfortable More

by kjo411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not get employees' names wait time was reasonable
Aug 23, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

August 18, 2022

I went in for a scheduled oil change and tire rotation. Also had an alignment done as recommended by the service advisor 9258 Daniel Dixon. The work was completed satisfactorily and the complimentary mult More

by petebel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
9258 Daniel Dixon
Aug 23, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 17, 2022

Wasnt greeted for service by advisor in service entrance, had to go inside for assistance. Advisor not available, someone randomly said just leave the keys we will take care of. Service completed, advisor ne More

by jaydep5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Aug 23, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Fort Myers. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (239) 321-5413 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Aug 23, 2022 -

jaydep5 responded

How can this be resolved lol

August 17, 2022

Absolute "over the top" quality of "service writers" Shelley & Greg. Service was done efficiently and affordably. More

by barrycstephens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley, Greg
Aug 23, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 17, 2022

Honest respectful great customer service helping smile great deal when first time purchasing great communication More

by Phaniseboorcom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annalise Hagarty
Aug 23, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 17, 2022

Great and consistent solid customer service. Nick is honest, clearly communicates, and the service team is highly skilled. More

by slpgator1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Aug 23, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 17, 2022

I went to the dealership to get oil change and see why my car was out of oil. They changed my oil, rotated tires, changed filters and was to replace sensor on my tire as the light kept coming on. Estimate More

by cin9341
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
8627 Shevanie Parks
Aug 23, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (239) 321-5413 -- we hope to hear from you soon.

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