AutoNation Toyota Fort Myers - Service Center

Due to a chip shortage, the 2023 Prius was delivered without the 2nd key. After 7 months it finally came in and an appt. was made to come in and pick it up. The process involved programming the new key without the 2nd key. After 7 months it finally came in and an appt. was made to come in and pick it up. The process involved programming the new key with my original key. What was very unimpressive was that this simple process took an entire hour! Very poorly organized. More

Shelley is the best! I only trust her with my family’s car maintenance. Will always return as long as she is there. I only trust her with my family’s car maintenance. Will always return as long as she is there. More

Muy Buena atencion y el personal muy agadable todo muy exelente servicio estoy muy agradecida exelente servicio estoy muy agradecida More

Unfortunately my 22 GR86 had a problem with the climate control dial, but Shelly Krogmann at the AutoNation Toyota Service Department did a great job diagnosing the problem, getting the required parts, and control dial, but Shelly Krogmann at the AutoNation Toyota Service Department did a great job diagnosing the problem, getting the required parts, and fixing it under warranty. I have brought my cars to her for maintenance and repairs for over 10 years and always receive excellent service from her and the technicians here. She is easy to reach as she puts her cell phone right on her business card. She is very knowledgeable and has given me advice over the phone on my older Toyota when I texted her pictures of lights on the dash or described problems so I knew if it was safe to drive in. She is an asset to the company and should be given a raise More

I was there for service awful this time very disappointed by the overall experience I don’t feel they completely answered all my concerns by the overall experience I don’t feel they completely answered all my concerns More

Check in was easy. Service was quick and I was out in about an hour and a half Service was quick and I was out in about an hour and a half More

Auto Nation in Fort Myers has been my dealer since 2007 when I purchased my little red Corolla. It still runs perfectly (70,000 miles) and I still rely on Auto Nation for all service. I even get great de when I purchased my little red Corolla. It still runs perfectly (70,000 miles) and I still rely on Auto Nation for all service. I even get great deals on tires. Only negative is that they have stopped putting out bagels for morning customers. More

This is about the service center. I’ve gone to them for a number of years because they are directly across the street from my apartment. But I have finally had enough mistakes and poo I’ve gone to them for a number of years because they are directly across the street from my apartment. But I have finally had enough mistakes and poor communication and now outright lies that I am going to go somewhere else. Their service is slightly subpar. More

People were pleasant and accommodated me the best they could as a towed drop-in customer. From arrival to departure staff kept me well informed of their progress and costs. Thanks to all. could as a towed drop-in customer. From arrival to departure staff kept me well informed of their progress and costs. Thanks to all. More

Very professional, nice and informative. Can’t say enough good things about my experience. Would highly recommend! Can’t say enough good things about my experience. Would highly recommend! More