AutoNation Toyota Fort Myers - Service Center

I was disappointed because they're supposed to put the factory grade oil back in the vehicle and instead they put the cheap conventional oil in. The factory grade oil is supposed to be synthetic. l ended factory grade oil back in the vehicle and instead they put the cheap conventional oil in. The factory grade oil is supposed to be synthetic. l ended up having to flush it out and put the synthetic in myself. I always use synthetic oil in all my vehicles I'm disappointed with AutoNation when they put cheap oil in my vehicle. Not what I expected from auto nation. They should know that newer cars like mine should have synthetic oil. More

My service mgr Orlando is excellent. . He kept me informed at every step and is very personable. . He kept me informed at every step and is very personable. More

Everyone was helpful and terrific. I came with a problem and no appointment. The problem was correct. Thank you so much. I came with a problem and no appointment. The problem was correct. Thank you so much. More

Customer for 5 plus years. Always satisfied with service, personnel, ease of scheduling appointment and outcome! Always satisfied with service, personnel, ease of scheduling appointment and outcome! More

I had my RAV4 in for an oil change and tire rotation. I thought I would also need a battery changeout because the car is over 4 years old. The battery checked out OK and there was no pressure to sell m I thought I would also need a battery changeout because the car is over 4 years old. The battery checked out OK and there was no pressure to sell me a new one. Very good service and delivered just ahead of the promised time. More

I had a oil change and tire rotation and waited 3 hours and there was 2 other people waiting for the same thing and waited longer and there was 2 other people waiting for the same thing and waited longer More

I had an appt. Scheduled and when I arrived I was greeted by a gentleman within minutes. He was very short with me and seemed annoyed when I asked about how long it Scheduled and when I arrived I was greeted by a gentleman within minutes. He was very short with me and seemed annoyed when I asked about how long it would be for the service. He shrugged and said I don’t know. Shevanie was very nice and kept In communication with me. It took under 2 hours for my routine maintenance. Overall, an ok experience. More

I had an appointment for 7AM ,I got there a little early,I was quickly welcomed & asked the purpose of my visit, I explain it was mainly for service & to repair my rearview mirror the clip had been k early,I was quickly welcomed & asked the purpose of my visit, I explain it was mainly for service & to repair my rearview mirror the clip had been knocked out & the mirror wouldn't stay in place. I was logged in & advised that I also needed to have an update on a computer issue. I was advised that the team started at 7 AM & I should have my vehicle back by 9AM, I was driving out by 8:45. I LOVE Toyota 🥰 More

Everyone was terrific from the phone person to the greeter and the service rep. Very happy with the team at the dealership. greeter and the service rep. Very happy with the team at the dealership. More

Dan Dixon customer care specialist and tech Joey were very informative and gracious while explaining findings and recommendations for my vehicle. The sheer quantity of vehicles being serviced made for a very informative and gracious while explaining findings and recommendations for my vehicle. The sheer quantity of vehicles being serviced made for a longer than expected wait. More