AutoNation Toyota Fort Myers - Service Center

I came to Fort Myers Fl AutoNation for oil change and inquire if my car’s hesitation on accretion could be check. I was told, Flat Out, No Engine Light, No Help! I find online a Toyota Bulletin for Warra inquire if my car’s hesitation on accretion could be check. I was told, Flat Out, No Engine Light, No Help! I find online a Toyota Bulletin for Warranty Repair to fix this problem on 2019 RAV4’s. The ECM needs replacing and recalibrated by a Drive Pattern Performed. It could be you don’t have a Technician Knowledgable to perform this type of work. If you only want to do fluid and filters, this should be expressed on you service ability. Look up Toyota, T-SB-0107-19 Rev1 Dated 08/15/2019 Hesitation on Acceleration From a Slow Roll of Rolling Stop! More

I dropped my car off to get a complimentary oil change and tire rotation. Before I knew it the service rep had added services totaling almost $400! I said no, just give me my free oil change and tire ro and tire rotation. Before I knew it the service rep had added services totaling almost $400! I said no, just give me my free oil change and tire rotation (and a couple of other minor things that weren't done at my last service and should have been). So, you must watch carefully and review everything they do before agreeing to anything. Then, I got an email that itemized my services at $100.04. When I went to pick up my car I was charged $133.53. Unfortunately, I didn't see the email before I picked up my car. I still cannot get anyone to talk to me or answer emails about resolving this discrepancy. Beware! Watch everything carefully and don't sign anything before a thorough review. More

They were very attentive. Found the problem and it was fixed quickly. The mechanic was very respectful and notified me immediately after they knew the problem with my Rav4 Found the problem and it was fixed quickly. The mechanic was very respectful and notified me immediately after they knew the problem with my Rav4 More

The representative by the name of Dan at this dealership will bend over backwards to help his customers with a fair situation. Very professional friendly and gets the job done. will bend over backwards to help his customers with a fair situation. Very professional friendly and gets the job done. More

Profesionally, I'm an automotive journalist and very impressed with every aspect of my service, from waiting room to service writers to time to complete the work. impressed with every aspect of my service, from waiting room to service writers to time to complete the work. More

Shelly is our service advisor, and she always makes sure that we are up to date on all our service needs; recalls, ect. She always does her best to get us back on our way as soon as possible. We have bough that we are up to date on all our service needs; recalls, ect. She always does her best to get us back on our way as soon as possible. We have bought 4 new vehicles at this dealership since 2009 and have been treated pretty good. More

Services are way too expensive and poor. On top of that I spent my hold day there waiting for my car. On top of that I spent my hold day there waiting for my car. More

Excelent Dealer, dedícated service ! ,I recommend it to everyone. They take care of all details ! ,I recommend it to everyone. They take care of all details ! More

WOW! Every time, YES, every time, we have an appointment there for lof service it takes them 2-4 hours! AN APPOINTMENT! An appointment means they Every time, YES, every time, we have an appointment there for lof service it takes them 2-4 hours! AN APPOINTMENT! An appointment means they start on your vehicle shortly after you arrive. For those that don't know a lof service is a lube oil and filter replacement. This takes from start to finish less than 30 minutes! I know, I owned an independent Auto Repair facility for over 40 years. In my shop, every employee could receive a work order, get the vehicle, and properly install it on the lift. Drain the oil, change the filter, check the entire underneath of the vehicle, and check all 4 wheels' tire pressure and the spare. Check all fluids, belts, and hoses, and install new proper oil and fill washer fluid. Hand in a written report as to the condition of the vehicle for discussion with the customer if any was needed. return vehicle to the parking lot backed in for ease of departing customers. ALL in less than 30 minutes! My wife was just told while trying once again (since we sold our business and moved to Florida she prefers the dealer) for an APPOINTMENT, that it takes 2-3 hours for this service. Lying to customers should never be tolerated! Period! This dealership obviously needs serious training in ALL departments! More

As soon as I arrived for my scheduled appointment, Gillian was very honest with me about the amount of time it would take for a routine oil change, as was Tommy my awesome salesman. Yet she was able Gillian was very honest with me about the amount of time it would take for a routine oil change, as was Tommy my awesome salesman. Yet she was able to move me right along within a two hour window, which I was very pleased with. I will return for the next oil change because of the extra attention Gillian showed me that day. She is certainly a concerned customer care specialist. And now, I am aware of the length of time a typical oil change will take (3 - 4 hours) at AutoNation. More