AutoNation Toyota Fort Myers - Service Center
Fort Myers, FL
2,044 Reviews of AutoNation Toyota Fort Myers - Service Center
I waited 3 hours for an oil change and tire rotation. Zero communication. Waited 2 hours before they even started. I should have the option of rescheduling if they are that backed up. Zero communication. Waited 2 hours before they even started. I should have the option of rescheduling if they are that backed up. More
I have been waiting 45 days plus for a repair that requires the replacement of a hybrid battery. Aside from the long wait, there has been a complete lack of communication and response to numerous att requires the replacement of a hybrid battery. Aside from the long wait, there has been a complete lack of communication and response to numerous attempts to learn the status and time remaining for the repair. The lack of communication has been very disappointing and different from my prior experiences at AutoNation. I am very disappointed in the lack of response from my assigned representative. (I have bought two new cars from AutoNation and regularly use them for my service needs.). More
There was a recall on the paint of my 2012 Toyota Highlander. After contacting the dealership, it took 3 months before it was approved. While it was being painted, we received a 2022 Highlander as a Highlander. After contacting the dealership, it took 3 months before it was approved. While it was being painted, we received a 2022 Highlander as a rental car. When we received our Highlander back, the body was painted, but there were a few dentations in the paint job. The service was excellent, while the paint job was good. More