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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.2
2,044 Reviews

2,044 Reviews of AutoNation Toyota Fort Myers - Service Center

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January 24, 2023

Excellent service ! !! Mike Pino always goes above and beyond!!! Five star service every time !! Will recommend 100 percent More

by Cruzgeidy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pino
Jan 27, 2023 -

AutoNation Toyota Fort Myers responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 23, 2023

charged $300 labor to R&R alternator. More than excessive. Not sure what Chilton says, but too much. Very strong suspicion that my Credit card number stolen and attempted unauthorized us More

by dayzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark and another
Jan 26, 2023 -

AutoNation Toyota Fort Myers responded

Thank you, Dayzman, for reaching out to us. Your opinion plays an integral part in our customer service. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (239) 321-5413 -- we hope to hear from you soon.

Jan 26, 2023 -

dayzman responded

Please advise I will call tomorrow A.M. Thank you, Charles

January 23, 2023

Good service but VERY slow. Long wait! Expect 3 hours no matter what, including tire repair. More

by pgougaud
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know.
Jan 26, 2023 -

AutoNation Toyota Fort Myers responded

We appreciate you taking the time to leave us a response, Pgougaud! We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (239) 321-5413 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

January 21, 2023

Emily Singletary was extremely professional and informative during my 2 hour service visit this past Wednesday. More

by Coleflynn8035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Singletary
Jan 25, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your kind review; we are happy to pass along your comments to Emily here at AutoNation Toyota Fort Myers! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 21, 2023

Always fast and comprehensive, this dealer provides excellent service. Today, Darius exceeded my expectations by giving me valuable information about my car. More

by eanselm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius
Jan 25, 2023 -

AutoNation Toyota Fort Myers responded

Hi, we are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 19, 2023

I had a 10 AM appointment for tire rotation. I dropped the car off early about 930 when I came back at 11:20 the car had not been touched. I took my car home and will rotate my tires myself. More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Jan 23, 2023 -

AutoNation Toyota Fort Myers responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (239) 321-5413. We hope to hear from you.

January 18, 2023

Although I was 20 minutes early for my appointed time, I was informed that I was 11th in the service queue and it would be a 2 hour visit for the 20,000 service (basically oil change and tire rotation with More

by mwhurst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Lacy
Jan 23, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 17, 2023

Service Adviser didn't keep me up to date on service time. He & manager blamed over 2 hour wait on snowbirds. More

by Unhappy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Dixon, & his manager
Jan 20, 2023 -

AutoNation Toyota Fort Myers responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Fort Myers. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (239) 321-5413 to discuss what we can do to help.

January 17, 2023

Sylvester and Betty were professional in handling my recall paint issue. Very happy with the service I received. More

by buddynineone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvester and Betty
Jan 19, 2023 -

AutoNation Toyota Fort Myers responded

Hello, Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 16, 2023

Took my Toyota Tacoma in for an oil change. Service advisor Anthony was very helpful and courteous. More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jan 19, 2023 -

AutoNation Toyota Fort Myers responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

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