AutoNation Toyota Fort Myers - Service Center

The Customer Care Specialist, Michelle, kept me informed throughout the entire process with multiple phone calls. She even brought the mechanic into her office to speak with me on the phone and explain my throughout the entire process with multiple phone calls. She even brought the mechanic into her office to speak with me on the phone and explain my options. I would definitely recommend AutoNation to others. More

This review is for Roberta Billing, who was me sales consultant when I punched my 2023 back in July of 2022. She is a dedicated employee. On January 30, 2023 when I showed up for my first complementary consultant when I punched my 2023 back in July of 2022. She is a dedicated employee. On January 30, 2023 when I showed up for my first complementary service I was walking through the dealership and as soon as she saw me she greeted me with a big smile, which was so nice being that no one in the Service Department had, they all looked so grumpy. Roberts started talking to me asking me if I had any questions or concerns regarding my Rav4 and had a answer to all my questions. She even walked me over to the service counter and told the person at the counter who by the way was very pleasant, and told him what I was looking for. I felt like I was shopping at Publix Supermarket where the store attendants take you to the product you are looking for and not just telling you what isle it is in. It is very rare to find a sale consultant that cares about you after they made the sale. Roberta made me feel like a valued customer. More

Service Advisor Dan Dixon did a great job attending to my needs. He greeted me as soon as I arrived, and, kept me abreast of what was happening. He also scheduled my next appointment! needs. He greeted me as soon as I arrived, and, kept me abreast of what was happening. He also scheduled my next appointment! More

Orlando always has taken care of my vehicles. He always makes sure the work is done properly. I would recommend him to anyone. He always makes sure the work is done properly. I would recommend him to anyone. More

Maria is The best , Maria is The best , Maria is The best ,Maria is The best , ,Maria is The best , More

Purchasing car was a good process but service, specially the wait ,was unacceptable! Having an appointment really made no difference . the wait ,was unacceptable! Having an appointment really made no difference . More

Michael Pino has been great ever since going to the dealership. He's very professional and doesn't rip you off. Great job!!! dealership. He's very professional and doesn't rip you off. Great job!!! More

Always I make an appointment and take long time to finish. More than expected. Be prepared for waiting. finish. More than expected. Be prepared for waiting. More

I had an amazing experience while visiting the service department I brought my truck in for an oil change everything was handled great, and everyone was very friendly I would definitely recommend this dea department I brought my truck in for an oil change everything was handled great, and everyone was very friendly I would definitely recommend this dealership in the future! More

Always have gone there they are reliable. Shelly is wonderful she goes above and beyond. Shelly is wonderful she goes above and beyond. More